Netflix Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 9, 2024

Netflix complaint process

Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netflix?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netflix complaints chart

We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.

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Netflix complaint statistics

Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!

1381
Total complaints
1381
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 1381 ratings

Netflix customer service FAQ:

Why should I file a complaint about Netflix on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.

What types of complaints can I file about Netflix on Complain.biz?

You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.

What are the most common complaints about Netflix?

According to our complaints database, some common complaints about Netflix include:

  • Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
  • Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
  • Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
  • Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
  • Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.

Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Netflix customer service directly?

After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.

How to contact the customer service of Netflix?

Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:

The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netflix reviews: (1381)

Authentic experiences shared by our community for your benefit.

Take down content sexualizing children IMMEDIATELY

Complaint from KB3000 on 20 August 2020 about Netflix.

Netflix is promoting and distributing content featuring the specialization of little children. Specifically the Netflix soon to be released film “Cuties” promotes the sexualization of 11 year old little girls. I am disgusted that Netflix would distribute a... Read more

Comments: 0
Rating:

Cancel Cuties

Complaint from John7812 on 20 August 2020 about Netflix.

You should all be in prison! You have little girls prancing around like strippers entering a twerking contest??! What the actual F@$! Is wrong with you people??! Every soulless heartless scumbag involved in making this needs to be arrested and... Read more

Comments: 0
Rating:

Cuties film

Complaint from Robby Roy on 20 August 2020 about Netflix.

This is a step too far in sexualising children. What are Netflix doing? Are any of the executives parents? This is the first complaint I have ever made. This is an appalling decision to allow on Netflix Read more

Comments: 0
Rating:

Cuties

Complaint from Horrified consumer on 20 August 2020 about Netflix.

I expect the companies I invest in to protect our children . I’m horrified they would even consider putting this show On Netflix. By doing this, they will lose consumers by the Thousands. Come on Netflix!!, who are you being controlled by. Read more

Comments: 0
Rating:

Sexualizing little girls

Complaint from Dechaun1 on 20 August 2020 about Netflix.

Your show cuties is extremely inappropriate. Who is this show meant to appeal to if not pedophiles. You should be ashamed of yourself, it's absolutely disgusting. Read more

Comments: 0
Rating:

Cuties

Complaint from AFair91 on 20 August 2020 about Netflix.

I’d like to know why you’re about to put out a film that sexualizes little girls and promotes pedophilia! It is NOT a religion or religious belief. It is NOT normal. It is NOT a preference. Why is this even... Read more

Comments: 3
Rating:

Upcoming Cuties” film sexualizing young girls

Complaint from Amandambrown on 20 August 2020 about Netflix.

The upcoming film mentioned above is one objectifying young girls. The trailers description says they are exploring (their feminism)” as she joins tweriking group. The title and original poster alone screams pedeophilia propaganda. It's disgusting and somehow very appropriate for... Read more

Comments: 1
Rating:

What is wrong with you

Complaint from Undead sl4y3r on 20 August 2020 about Netflix.

There is a show called cuties and the premise of the show is paedophilic in nature Read more

Comments: 0
Rating:

REMOVE CUTIES!

Complaint from mindylu32 on 20 August 2020 about Netflix.

This movie is a disgusting, perverse, over-sexualization of young girls. Someof the clips show them acting in a sexualized manner. ALSO older men hitting on them. THIS HAS GOT TO STOP! We need to protect our children not groom them... Read more

Comments: 0
Rating:

Remove cuties

Complaint from Scosto on 20 August 2020 about Netflix.

You sick demented people need to remove the Cuties movie. Why in the world would you run something like that. I will cancel my subscription of you run this show Read more

Comments: 0
Rating:

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