Netflix Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Netflix complaint process

Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netflix?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netflix complaints chart

We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.

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Netflix complaint statistics

Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!

1382
Total complaints
1382
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 1382 ratings

Netflix customer service FAQ:

Why should I file a complaint about Netflix on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.

What types of complaints can I file about Netflix on Complain.biz?

You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.

What are the most common complaints about Netflix?

According to our complaints database, some common complaints about Netflix include:

  • Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
  • Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
  • Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
  • Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
  • Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.

Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Netflix customer service directly?

After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.

How to contact the customer service of Netflix?

Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:

The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netflix reviews: (1382)

Authentic experiences shared by our community for your benefit.

Remove cuties

Complaint from Scosto on 20 August 2020 about Netflix.

You sick demented people need to remove the Cuties movie. Why in the world would you run something like that. I will cancel my subscription of you run this show Read more

Comments: 0
Rating:

Cuties is illegal

Complaint from Bigfoot on 20 August 2020 about Netflix.

If you encounter child sexual abuse images or material online, report it to the National Center for Missing and Exploited Children. Netflix must be reported. Let me you remind France might not have a problem with releasing a film centered... Read more

Comments: 0
Rating:

cancel Cuties

Complaint from mcolby on 20 August 2020 about Netflix.

Netflix, if Cuties is an indication of where your programing is going you will lose me and thousands of other subscribers. I've been a subscriber since 2006 but I'll cancel to demonstrate that I will not support a company... Read more

Comments: 0
Rating:

Sexualizing little girls

Complaint from CaroLans on 20 August 2020 about Netflix.

I have been in the dance world my entire life so I enjoy every single movie about dance. But, the trailer of the movie Cuties is beyond disturbing. These girls are being sexualized in so many ways, please don’t expose... Read more

Comments: 0
Rating:

Cuties

Complaint from AgnaAbuela on 20 August 2020 about Netflix.

Children are the most unprotected. They got these girls in stripper attire and posing sexually I can't believe this and will not support this at all. Read more

Comments: 0
Rating:

Grooming children

Complaint from Knb710 on 20 August 2020 about Netflix.

You cannot justify airing shows such as Cuties you are giving Pedophiles a outlet. You are grooming young girls to be victims of abuse. You are allowing a sick and disgusting agenda to be pushed through your services. Please think... Read more

Comments: 0
Rating:

Cuties Children twerking ??

Complaint from Savethechildren on 20 August 2020 about Netflix.

This needs to be removed! Why would any one want to watch at h children twerking? This is how they condition the mind of children and adults trying to normalize something so perverted and twisted. This needs immediate attention .... Read more

Comments: 0
Rating:

REMOVE THE SHOW CUTIES

Complaint from NetflixSucks on 20 August 2020 about Netflix.

I will cancel my subscription along with the thousand other people complaining on this subject if Netflix doesn't remove the terrible show CUTIES. Pedophilia will NEVER BECOME NORMAL, SHAME ON EVERYONE AT NETFLIX. Read more

Comments: 0
Rating:

Cuties

Complaint from Jameschancey5@gmail.com on 20 August 2020 about Netflix.

Are you serious?Objectifying and sexualizing children is not entertaining for anyone except psychopaths.You should be ashamed of yourselves.Sick bastards. Read more

Comments: 0
Rating:

Underage child sexploitation

Complaint from Vprice on 20 August 2020 about Netflix.

The movie “Cuties” is about a 11 year old (extremely underage) girl that gets in a twerking dance group. This is absolutely disgusting and should NOT be available for viewing, by the likes of pedophiles (I.e. EPSTEIN- like perverts) This... Read more

Comments: 0
Rating:

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