Netflix Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 8, 2024

Netflix complaint process

Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netflix?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netflix complaints chart

We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.

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Netflix complaint statistics

Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!

1381
Total complaints
1381
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 1381 ratings

Netflix customer service FAQ:

Why should I file a complaint about Netflix on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.

What types of complaints can I file about Netflix on Complain.biz?

You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.

What are the most common complaints about Netflix?

According to our complaints database, some common complaints about Netflix include:

  • Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
  • Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
  • Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
  • Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
  • Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.

Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Netflix customer service directly?

After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.

How to contact the customer service of Netflix?

Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:

The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netflix reviews: (1381)

Authentic experiences shared by our community for your benefit.

CUTIES

Complaint from the bitch you pissed off on 14 September 2020 about Netflix.

I'm pretty sure you have a billion of thesse. BUT TAKE THAT SICK ASS MOVIE DOWN. I CAN'T BELIEVE YOU SUPPORT SOMETHING LIKE THAT! BUNCH OF SICK ASS PEDOPHILES WORKING AT NETFLIX!!!!! THAN YOU ARE NOT GOING TO REMOVE... Read more

Comments: 0
Rating:

Stop with it.

Complaint from kerry4479 on 14 September 2020 about Netflix.

I'm sick of these foreign films and you dub it in English which sounds stupid,unrealistic,lack of dialogue and sounds like a chinese dubbed movies.can you please stop wasting my money on this stuff. Read more

Comments: 0
Rating:

Pedophilia

Complaint from Tokolosi on 14 September 2020 about Netflix.

The blatant exploitation of underage girls in provocative movie scenes ''Cuties'' for the sole purpose of making money and giving Pedophiles the pleasure of a so called legal viewing platform. Fucking BS. Take that movie of Netflix. I hope Ted... Read more

Comments: 0
Rating:

Promoting sexualizing eleven year olds

Complaint from Gonetoofar on 14 September 2020 about Netflix.

This show is disgusting using young girls to entertain pedifiles HET RID OF THIS it’s rated MA so meant for peeverted adults ... I cannot believe we have to request you take this down Read more

Comments: 0
Rating:

pedophile

Complaint from craigburner40@gmail.com on 14 September 2020 about Netflix.

the show cuties is for pedophiles and needs removed. Read more

Comments: 1
Rating:

Inappropriate

Complaint from jennifernelms21 on 14 September 2020 about Netflix.

you're movie cuties that was just released NEEDS TO BE REMOVED! YOU SICK FUCKING ASSHOLES! Read more

Comments: 0
Rating:

REMOVE CUTIES.

Complaint from Eplmt426 on 13 September 2020 about Netflix.

Remove cuties. I will be canceling my subscription as will friends and family if cuties isn’t removed by this week. You should be ashamed of yourselves. Disgusting. Don’t deserve another dime of my money Read more

Comments: 0
Rating:

Supporting Pedophilia

Complaint from cmendes on 13 September 2020 about Netflix.

Netflix recently released Cuties, a movie sexualizing LITTLE GIRLS! This is absolutely the most disgusting thing I have ever publicly seen that has been voluntarily provided to the public for ENJOYMENT. It is questionably criminal to film children in this... Read more

Comments: 0
Rating:

Cuties movie

Complaint from Richard Salladin on 13 September 2020 about Netflix.

Upset with Netflix in their lack of responsibility in allowing such a movie to be shown on Netflix. I've enjoyed my Netflix membership, but felt I needed to voice my disappointment. Not sure if I'll keep my membership,... Read more

Comments: 0
Rating:

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