KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 4, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

327
Total complaints
326
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 327 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (327)

Authentic experiences shared by our community for your benefit.

Disrespectful Employee

Complaint from Tony-1 on 29 December 2022 about KFC.

This is in regards to the KFC in Ponce Towne Center in Ponce, Puerto Rico. The incident occurred at 12:00 noon on 27 December 2022. I went through the drive-thru where the billboards did not display the individual combos. The... Read more

Comments: 0
Rating:

missing food

Complaint from terry mundhenk on 27 December 2022 about KFC.

Used Door Dash Delivery, ordered 3 meals, got 2. Missing meal 3 piece strips dinner with mashed potatoes doubled cost $11.39. At 8 PM they are not answering phone Read more

Comments: 0
Rating:

Poor Sanitation

Complaint from Belholick on 20 December 2022 about KFC.

The back door or KFC is neighboured with several other business shops, once they do delivery packing and storage, they neglect cleaning the are used. They left the area smeling due to mixed food stuffs poured on the flour. We... Read more

Comments: 0
Rating:

KFC

Complaint from Fiza on 03 December 2022 about KFC.

To whom it may concern, Usually, I am satisfied about the local KFC store but today my experience left a sour taste in my mouth as I was quite horrified and disgusted about the situation, Infront where the cashier till... Read more

Comments: 0
Rating:

Wrong food

Complaint from Unhappy hungrey customer 121191202224198 on 02 December 2022 about KFC.

Went to KFC sheerness no chicken only nuggets Drove 9 miles to KFC sittingbourne Asked no legs in a 10 piece bargain bucket Got home 6 legs which we dont like . Read more

Comments: 0
Rating:

KitKat treat

Complaint from Lita on 02 December 2022 about KFC.

Their chocolate syrup was watery Read more

Comments: 0
Rating:

Stale food

Complaint from Bren Bren on 01 December 2022 about KFC.

I always ask for hot fries and fresh biscuit. She said they were fresh they were so hard i could of broken window. And the fries were cold and tough. Now the chicken wing were so dried... Read more

Comments: 0
Rating:

No drinks

Complaint from LR October on 29 November 2022 about KFC.

Its 37 degrees out side i wanted to buy a crusher and they did not have cups The second time around i wanted to buy a cupacino they did not have bledi bad service Read more

Comments: 0
Rating:

Poor service

Complaint from Zolisa on 18 November 2022 about KFC.

Everyday when you go at KFC in fort Beaufort the drinks machine is always not working so if you buy something with a Combo you are told to upgrade your drinks to something else cause the machine is not working.... Read more

Comments: 0
Rating:

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