While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Dr. William Campbell on 27 February 2023 about KFC.
I ordered two buckets of chicken to provide a group of students at Drury University. The chicken tasted burnt. I returned it to the location on East Sunshine. I showed them the extra brown chicken. They had me wait for... Read more
Complaint from Jack avondo on 25 February 2023 about KFC.
Greetings Marketing Sales I purchased Two Buckets of KFC on the evening of Friday 24th February for my birthday. Was disappointed to see the colour of the chicken once i arrived at my destination. Disappointing at the colour of the chicken indicates that... Read more
Complaint from Rossbros on 07 February 2023 about KFC.
I purchased a 8 piece meal the chicken was terrible it was hard the wing still had feathers on it and was extra small biscuits were dry and hard as well. Read more
Complaint from Samm on 02 February 2023 about KFC.
This store closes at 9pm on Wednesday and I had arrived shortly before 8. We sat in the drive through and no one had greeted us for about 2 minutes until saying they’re closing, Read more
Complaint from oilwell@aol.com on 24 January 2023 about KFC.
To Whom it may concern: I have been a KFC customer for 67 years. I want to bring to your attention the decline of your product's quality combined with the absurd increase in pricing. This past Saturday evening I stopped in... Read more
Complaint from SMY on 24 January 2023 about KFC.
I used the app to order a family dinner (first time using the app) and it asked which two sides I wanted. I didn't want the mixed mashed potatoes and gravy in the photo, so I chose the mashed potatoes... Read more
Complaint from Klj on 16 January 2023 about KFC.
Katelynn did not give us sauce also did not give us butter , honey , napkins she did not even ask if we wanted sauce we were not happy about it Read more
Complaint from ElaineMBeckley on 09 January 2023 about KFC.
I ordered a mashed potato bowl from the drive thru. When I got home, I notice so much gravy that I couldn't see any of the other ingredients. So upon further inspection with a fork, I noticed a mush darker,... Read more
Complaint from AnnieLou on 05 January 2023 about KFC.
It's reached the point now where you have to call to make sure they have items on menu. I called today to make sure they had Chicken Pot Pie before I left work for a 30 minute lunch break. I... Read more
Complaint from Tony-1 on 29 December 2022 about KFC.
This is in regards to the KFC in Ponce Towne Center in Ponce, Puerto Rico. The incident occurred at 12:00 noon on 27 December 2022. I went through the drive-thru where the billboards did not display the individual combos. The... Read more
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