While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kenny kollins on 17 April 2022 about KFC.
Here it is Easter Sunday. A manager wearing her burka headpiece tells me the coupon for 5pieces chicken Wings are not availAble. Neither are popcorn chicken i bought coupon meal the $5.99 2piece meal regular. No cookie was in... Read more
Complaint from JudyAhrndt on 16 April 2022 about KFC.
I ordered a chicken sandwich—when I started to eat it (at home) the pieces started falling out to the floor. Also there were many many slices of pickles! I’ve relayed this to familyfriends and they were shocked! Read more
Complaint from smithbay814@yahoo.com on 14 April 2022 about KFC.
APRIL 13, 2022 TIME WAS 3:20PM ONLY TWO CARS PRESENT ON LOCATION. THE FIRST CAR HAD A TEN-MINUTE ORDER. ONE COULD ASSUME THAT THE RESTAURANT HAD RUN OUT OF CHICKEN. COME TO FIND OUT THE RESTAURANT HAD ENOUGH... Read more
Complaint from A Daniels on 14 April 2022 about KFC.
Good Day I have ordered kfc from you Athlone klipfontein branch and this will be my last. Where the hell did you hear that you wait for food for 2 hours. When i called the customer care department for the first... Read more
I ASKED FOR A SMALL FRY AND WAS TOLD I WOULD HAVE TO WAIT 4 MINUTES. IT SEEMS TO ME, THEY WOULD HAVE HOT FRIES SINCE THEY WERE BUSY AND WOULD BE OPEN FOR ANOTHER HOUR AND A HALF. Read more
Complaint from Emma trundley on 06 April 2022 about KFC.
I asked for a family bucket of chicken in the drive thru. When i got home and checked the chicken was raw inside Read more
Delivery was cold. I found him walking around out the back of my house i then tell him we have covid and could ge just leave it at the gate.this is the first time we’ve eaten In days.my 15 yr... Read more
Complaint from Annerine on 05 April 2022 about KFC.
I orderd 5x Colonel burgers and 4x steet wise 3's. When I got home their was only 4 Colonel burgers instead of 5. I try to phone KFC Hartswater and only get an answering machine. I left a message and... Read more
Complaint from Mrs Roberts on 03 April 2022 about KFC.
8:13 pm Sunday April 3. External bins and internal bins being emptied. We ordered and sat inside to eat. On leaving there were large trails of waste liquids from dragged garbage bags . Milk right acros verandah areas requiring customers... Read more
Complaint from riemeister on 02 April 2022 about KFC.
I ordered a couple of meals went to collect them got them home as was very disappointed in the quantity of the food hardly any lettuce on my fillet tower burger it looked liked it had been thrown together and... Read more
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