While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from lindenasbell1961@gmail.com on 30 April 2022 about KFC.
the food was so hard i couldnt eat the skin off it. hard as a rock. no taste. secret recipe was not detectable. this is not the first time. terrible flavor on all purchases over the last few years. i... Read more
Complaint from Sheri White Eagle on 30 April 2022 about KFC.
I and a friend stopped. We had to wait in line FOREVER...Finally was our turn. I told her they were 2 separate orders. i ordered a $6.99 chicken box..2 pc chicken, mashed potatoes w gravy, biscuit, cookie... Read more
Complaint from rockinrod on 27 April 2022 about KFC.
i went to kfc as i normally do on wednesday evening for a meal after along day at work only to be told there were no chicken available ,the reason given they had sold uot on tuesday due to a... Read more
Complaint from charlesboyd92 on 26 April 2022 about KFC.
ordered 12 pc family meal original style and received a mixture of what seemed to be extra crispy and original both by the waay were very dry and stale Read more
Hi its been numerious times that we go to kfc in bronkhorstpruit there is no sauce no buns no wraps really what is going on cant reach the owner nothing the food looks like kindergarden children make them Read more
Complaint from Annie321 on 24 April 2022 about KFC.
At about 1100AM 22.04.2022 called into KFC on Bank Street to query about ordering on line as I had never done it before. Explained to girl on counter that I( wanted to place an order for Kentucky Fried for evening... Read more
I placed my order today at 1.13PM from your mobile app, and when called the operator informed to me the order is within the promised timelines and will be delivered to be by 1.49 (36mins) well sure no worries I'll... Read more
Complaint from J Snyder on 19 April 2022 about KFC.
I have had several of these new sandwiches. This one was pure garbage. Cleanliness of location is HORRIBLE. Upon going in to get credit. It Smells like garbage n is very Dirty. The guy who took the sandwich Never... Read more
Complaint from mtshalimsebenzi2@gmail.com on 18 April 2022 about KFC.
Tried to order online the KFC crunch burger special and had to phone customer service. They advised that KZN is affected by the floods and online specials are unavailable. I think this should have been mentioned in the website so... Read more
Complaint from Kenny kollins on 17 April 2022 about KFC.
Here it is Easter Sunday. A manager wearing her burka headpiece tells me the coupon for 5pieces chicken Wings are not availAble. Neither are popcorn chicken i bought coupon meal the $5.99 2piece meal regular. No cookie was in... Read more
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