KFC complaint: Pethetic service ever from the customer service department and branch

Good Day

I have ordered kfc from you Athlone klipfontein branch and this will be my last. Where the hell did you hear that you wait for food for 2 hours. When i called the customer care department for the first time the lady drops the call on me. When i call the branch, the lady at the branch gives the call to the driver and the driver tells me that i need to wait he has 3 orders that he is waiting for and i do not need to shout. Who the hell does he think he is, does he not have tellphone etiquette. Then for a fine chick they cancel my order and advises me that the driver could not get hold of me. This is the worst service i have ever had and will definitely be my last. I am still waiting for my vouchers that was supposed to be sent to me immediately as per your agent. I want my refund with immediate effect and i need to know what is going to be done regarding this complaint. If i do not get feedback asap i am definitely not leaving it here. You will here from me all over and on all social media platforms. This is ridiculous how you people handle customers.