While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 50 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from CEEJAYY on 21 January 2023 about FedEx.
Last Saturday I received my package had been delivered to my apt building secure locker . I usually receive text from the apt parcel locker company with the code to open box. No code generated. That was when I... Read more
Complaint from Marymary007 on 13 January 2023 about FedEx.
Hi, last week and the week before I ordered some things from Petco and it seemed that Fed Ex in Seattle delivered it and they threw the packages by the recycling bin, and that is pretty weird! I have never... Read more
Complaint from Mika25 on 12 January 2023 about FedEx.
I WANT TO REPORT THE DRIVER WHO BRINGS MY PACKAGES . HE CONTINUES TO TAKE MY PACKAGES TO THE WRONG ADDRESS . THIS HAPPEN SEVERA TIME AND IM TIRED OF IT NOW . I KEEP TELLING HIM THAT THERE IS... Read more
Complaint from airusm001 on 06 January 2023 about FedEx.
Tracking Number 623686818448 My name is Mr. Arturo Rivera III cell phone 786-239-4646. I took off work waiting for my package on Thursday, January 5, 2023. I received a text at 2:25 pm claiming that my package delivery attempt had failed.... Read more
Complaint from Kamarr johnson on 04 January 2023 about FedEx.
The driver stoped at my house and never got out the delivery vehicle, started to take of when they saw me standing in my doorway and almost hit someone on a bicycle. I immediately get a notification that my package... Read more
Disrespectful employee named Sally not only did she not want to assist me told me she wasn’t passing me to no manager because there is no lead she wasn’t passing me. I want her fired. She is the worst... Read more
Complaint from BII on 14 December 2022 about FedEx.
I am writing to file a complaint regarding Fed Ex. Tracking Number 390972978664 1. NOV 30 7:44 PM Delivered 2. Left at front door. Signature Service not requested. Pikesville, MD As with the human family today, we all are experiencing hardships due to... Read more
Complaint from Colt on 18 October 2022 about FedEx.
Hello I'm here to file a complaint against FedEx Ground Warehouse on Yosemite Street I'm a package handler there and I've worked there for nearly three and a half years and I have witnessed people throwing packages and smooshed packages... Read more
Complaint from VA on 22 September 2022 about FedEx.
I paid for a Saturday delivery. My package was not delivered until Monday. I asked to FedEX to give me the difference from a Saturday delivery to a Monday delivery. It would have been cheaper for a Monday... Read more
Complaint from Richankins on 22 September 2022 about FedEx.
I have been dealing with a local office that has tried to be helpful. Then turned out not being helpful and very rude. They wanted some cards for inheritance money. we had a discussion on the resolution which we did... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
