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FedEx complaint: Paid for next day delivery was not delivered for three days

Open 136 views Parcel Couriers

Filed 22 Sep 2022 by Virginia

I paid for a Saturday delivery. My package was not delivered until Monday. I asked to FedEX to give me the difference from a Saturday delivery to a Monday delivery. It would have been cheaper for a Monday delivery. They claim they tried to deliver it. My son was home and they did not show up. There was nothing but an email from FedEx saying the delivery was delayed, no notification that they tried to deliver it. I understand they are trying to trust their drivers, but they are also not trusting their customers to tell them the truth.

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