Complaint about FedEx?

Did you have a poor experience with FedEx? Maybe your package was delivered too late? Did they lose your package or deliver it to the wrong address? Did you receive a damaged parcel? Or perhaps you received incorrect delivery information?

Whatever your FedEx complaint is about, submit it through our platform to show that you will not let your problem pass by quietly! In addition, we have our support community that may be able to help resolve your issue.

How to file a complaint about FedEx?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!

FedEx customer service FAQ:

Why should I file a complaint about FedEx on is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.

What kind of complaints can I file on about FedEx?

You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.

What are the most common complaints about FedEx?

According our own data some common complaints about FedEx include:

  1. Delivery problems: Many customers complain about delayed or lost packages, missed deliveries, or incorrect delivery information.
  2. Customer service issues: Some customers report difficulty reaching FedEx customer service representatives or receiving unsatisfactory responses to their inquiries.
  3. Billing problems: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.
  4. Package handling issues: Some customers report that their packages arrived damaged or with missing items.
  5. Communication problems: Some customers report a lack of communication from FedEx about package status updates or delivery times.

Can I expect compensation or a refund if I file a complaint through about FedEx?

While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.

How can I contact FedEx customer service directly? 

After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.

Statistics of FedEx complaints in the category Parcel Couriers

58 complaints last year
1.3 /10
116 ratings

FedEx reviews:

Wrong Delivery Address

Complaint from on 06 June 2023 about FedEx in category Parcel Couriers

I purchased from a new business to me. Upon looking at my notifications on my yahoo account. I discovered that FedEx was delivering my items sent in 2 separate shipments to an old address that I lived at 4 years... Read more

Comments: 0

Lying about deliveries

Complaint from on 03 June 2023 about FedEx in category Parcel Couriers

1. I was told to wait for a delivery that needed license and signature that was out and a 4 hour window. I waited 8 and found out they weren’t even working that day. Then who sends the messages? 2. Two... Read more

Comments: 0

Repeated delays

Complaint from on 15 May 2023 about FedEx in category Parcel Couriers

I have a package that was to be shipped fron an originating location in Ohio, to Oklahoma. It has been delayed multiple times. Each time, a delivery date is updated, then missed and rescheduled. Original delivery showed 5/12/23, but was still... Read more

Comments: 0

Driver lies and won't deliver

Complaint from on 15 April 2023 about FedEx in category Parcel Couriers

For 2 Saturdays, the driver has lied and not delivered my perishable packages. Last Saturday, she said she couldn't deliver due to the weather (it was a little cloudy that afternoon). Today, she said that she attempted delivery and I... Read more

Comments: 0

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