While FedEx manages a vast network of deliveries globally, data from our community highlights a few persistent issues affecting customers' experiences. Common complaints include packages being left in unsuitable locations like driveways or different addresses altogether, frequent delays despite expedited shipping options, and unresponsive or inadequate customer service. Additional concerns involve delivery drivers not following specified instructions, loud music from delivery trucks, and allegations of stolen or damaged packages.
To avoid these problems, we advise customers to double-check delivery instructions, keep a close eye on tracking updates, and document all interactions with photos or videos where necessary. Contact customer service immediately if issues arise and consider insurance for valuable packages to safeguard against loss or damage.
Do you have a dispute or had a bad customer experience with FedEx? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FedEx.
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on February 5, 2026
We have received 1 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified FedEx customers. Search, discuss and connect with other people in our community.
Complaint from El Fludd on 15 November 2025 about FedEx.
The young man that delivers to the Hwy 4 area on Cold Drive always drives extremely fast he ran into my neighbors mailbox last month. And now he has ran into mine. I don’t know his name but something needs... Read more
Complaint from safety concerns on 30 November 2024 about FedEx.
FED X DRIVER COMPLAINT Submitted November 20, 2024 • Date, time, and location of incident o Both incidents were in the Lookout Farm neighborhood, Crestview Hills, KY and specifically on War Horse and Copper Coin respectfully. o October 15, 2024, was the... Read more
Complaint from William_ on 30 September 2024 about FedEx.
Last Thursday tracking informed me the package would be delivered by the end of the business day. It further informed me that it the package was in Orlando Fl. I work where packages are shipped to my shop and was... Read more
Complaint from Irene Laughlan on 04 September 2024 about FedEx.
My package number is 778010121720. Can you help my please to find out why it is taken so long for my package to reach destination in Belgrad. Package was to be delivered by 22/08/24 and it has still not been... Read more
Complaint from johnteacher on 15 July 2024 about FedEx.
i was driving my car on 12/7/2024 at speeding limit of 70 km (speed limit in that route was maximum 100km ). i was driving from saar to muharraq in the third lane which is the slowest lane. the rest... Read more
Complaint from Number 5 on 14 May 2024 about FedEx.
I saw a Fed Ex truck parked in front of my house. Two blue handicapped posts mark the area in front of my house as a handicapped parking spot. The young man with dark hair delivered a package to 5151 Girard... Read more
Complaint from TeNebrisDolor on 26 March 2024 about FedEx.
When I contacted them the response I got was- we delivered it, our obligation and care ends there. Read more
Complaint from not pleased on 13 March 2024 about FedEx.
i had a very important package that was put on fedex truck for delivery on 3/9/2020 tracking 775443501012 this happened at 7something am at 8:55 it came up as exception i was told the driver tried to deliver it and... Read more
Complaint from Grannysthimble on 07 March 2024 about FedEx.
Package of wine from Firstleaf was not delivered - message says we were not home when we have been. Read more
Complaint from TLane on 02 March 2024 about FedEx.
On 2/29/2024, approximately an hour ago, a package was delivered to my home. Unfortunately, the female driver stopped short of the front of the house in the driveway. She pulled the package out of the back of her van and... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
