While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 52 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from kcummins on 05 June 2021 about FedEx.
Had a package of silica packs delivered via fed ex,which was put in a pick up truck that was sitting in our driveway. I was not notified that it was delivered so it sat in the back of the truck... Read more
Complaint from alrack on 30 May 2021 about FedEx.
Driver who delivers on Sunday ALWAYS delivers all packages to the door of the office of the mobile home court, which is closed on Sundays instead of delivering to individual mobile home recipients.. This is an open, unsecured area, subject... Read more
Complaint from Rachael on 11 May 2021 about FedEx.
I was supposed to recieve a package last week, on Tuesday. It's been about 10 days, now. The driver did not leave the package and drove past my house, twice. Read more
Complaint from Sammyg on 21 April 2021 about FedEx.
Paid extra on two orders for express shipping two days 14 days later neither package has arrived but they say they delivered Read more
Complaint from Fountain Hills Appliance Repair on 18 April 2021 about FedEx.
On April 9, 2021, I ordered an auto part for my Dodge Dakota truck that I use to run my appliance repair business...my vehicle is currently broke down and waiting for part to arrive...I have been tracking this part as... Read more
Complaint from Customerservicesux on 14 December 2020 about FedEx.
For the 3rd time my parcel was left at the end of my driveway on the ground where it could be easily stolen. Not sure why sometimes its delivered at my doorstep and other times at the street on the... Read more
Complaint from Greenleafnation on 20 October 2020 about FedEx.
Two of their drivers were speeding at a very hi rate of speed down a residential street. They were racing as if they had money on who was going to get to the location the fastest. Their drivers are constantly... Read more
Complaint from Nope on 20 March 2020 about FedEx.
Iam writing in concern for my neighborhood ! YOUR DRIVERS SPEEDS Excessively every single time they are in my neighborhood. There are small children, pets and elderly that are always walking. Your drivers speed through here like a bat... Read more
Complaint from JLS on 30 January 2020 about FedEx.
I had a package delivered to a Walgreen's store. The Store kept it for 5 days and sent it back to the shipper. No one from FedEx or Walgreen's notified me that the package was there. Walgreen's says it... Read more
Complaint from Notacomplainer on 28 January 2020 about FedEx.
Placed a Walmart.com order with next day delivery. Received notification from Walmart and FedEx that my package would be delivered the following day on January 23,2020. On the 23rd a FedEx truck parked in stopped in front of my house... Read more
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