Don’t like to be lie too or lied on. I was sitting on my porch stayed home all day due too my delivery. Sitting on my porch got a text 6:21. Tried to deliver then 6:22 because I gave two... Read more
FedEx Complaints Service & Advice
Most Common FedEx Complaints and Tips
While FedEx manages a vast network of deliveries globally, data from our community highlights a few persistent issues affecting customers' experiences. Common complaints include packages being left in unsuitable locations like driveways or different addresses altogether, frequent delays despite expedited shipping options, and unresponsive or inadequate customer service. Additional concerns involve delivery drivers not following specified instructions, loud music from delivery trucks, and allegations of stolen or damaged packages.
To avoid these problems, we advise customers to double-check delivery instructions, keep a close eye on tracking updates, and document all interactions with photos or videos where necessary. Contact customer service immediately if issues arise and consider insurance for valuable packages to safeguard against loss or damage.
How and why file a complaint about FedEx?
Do you have a dispute or had a bad customer experience with FedEx? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FedEx.
FedEx Customer Sentiment: Neutral
Our sentiment meter has detected that FedEx complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FedEx, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 13, 2026
FedEx complaints chart
We have received 1 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
FedEx complaint statistics
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
169
Total complaints
168
Open Complaints
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Complaints resolved
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169 ratings
How to contact the customer service of FedEx?
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-463-3339
Webcare email:
track@fedex.com
Corporate HQ address:
942 S Shady Grove Rd Memphis, TN 38120
Contact form:
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about FedEx: (169)
Helpful experiences shared by verified FedEx customers. Search, discuss and connect with other people in our community.
Unprofessional Delivery Driver
Complaint from Rich07746 on 19 January 2024 about FedEx.
FedEx driver attempted to deliver furniture to my home and was completely unprofessional. Weather condition was light snow. The driver pushed both boxes down my 75 yard driveway in the snow. The driver even rolled the box end over end... Read more
Fedex trying to charge me a tax i havent agreed with anyone
Complaint from Justiceneedstoprevail on 06 January 2024 about FedEx.
I received a parcel i ordered from Spain. I paid delivery to the company. 2 weeks after the delivery, Fedex sends me a letter chraging me 31% of the value of the product (not including delivery services). I immidiately write to... Read more
False Delivery
Complaint from JulesMarjorie on 01 January 2024 about FedEx.
On December 29, 2023 a FedEx driver stated my packages were delivered at 0941. My packages were not delivered to my place of residence. I spoke with a Customer Service representative at FedEx and described my issue with the deliveries... Read more
Out for Delivery three Days but haven't received
Complaint from atopgunn on 04 December 2023 about FedEx.
The package was received the night of November 30, 2023 and was set to be delivered on Friday December 1, 2023. then again on December 2. I stayed home both days all day and the package did not come. The... Read more
Constant delayed Shipping on Every package
Complaint from DanielleW on 16 November 2023 about FedEx.
Every package that I get that goes through fed ex Aiburn ,PA facility gets the excuse attempted delivery with not delivery attempt and they goes to delivery exception. It is put into the system that I requested a future delivery... Read more
driver leaves package at different address
Complaint from david pulsipher on 12 November 2023 about FedEx.
united parcel and us post office have no problem finding this address only fedex driver. this has happened many times this year. it looks like they dont care where just get rid of it. Read more
Driver blasts music from truck
Complaint from Trying towork on 02 November 2023 about FedEx.
At 9:30 AM on Nov. 2nd this particular driver blasts his music from his truck so loud that I can hear it in my home houses away with my windows closed from where he is delivering. I have told... Read more
Theft by FedEx
Complaint from pgibson on 07 October 2023 about FedEx.
FedEx sent me a text two days before the delivery date 9.28.32023. On the delivery date, I placed a magnet with an index card, asking the driver to ring the door bell. He didn't. it was noted that the recorded... Read more
Ground Incident at Cirrus – Request for Immediate Contact
Complaint from UDR on 03 October 2023 about FedEx.
This is he Senior Community Director at Cirrus. I am writing to inform you about a recent incident involving a FedEx Ground driver that we take very seriously and require immediate attention. We have camera footage of this incident occurring today... Read more
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