While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 53 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from david pulsipher on 12 November 2023 about FedEx.
united parcel and us post office have no problem finding this address only fedex driver. this has happened many times this year. it looks like they dont care where just get rid of it. Read more
Complaint from Trying towork on 02 November 2023 about FedEx.
At 9:30 AM on Nov. 2nd this particular driver blasts his music from his truck so loud that I can hear it in my home houses away with my windows closed from where he is delivering. I have told... Read more
Complaint from pgibson on 07 October 2023 about FedEx.
FedEx sent me a text two days before the delivery date 9.28.32023. On the delivery date, I placed a magnet with an index card, asking the driver to ring the door bell. He didn't. it was noted that the recorded... Read more
Complaint from UDR on 03 October 2023 about FedEx.
This is he Senior Community Director at Cirrus. I am writing to inform you about a recent incident involving a FedEx Ground driver that we take very seriously and require immediate attention. We have camera footage of this incident occurring today... Read more
Complaint from Birdy8775 on 28 September 2023 about FedEx.
Very important documents arrived at an office I have a professional relationship with in Minneapolis MN it was agreed by both myself and the office manager that they were important enough to be sent overnight FedEx with my... Read more
Complaint from Daisy Mae on 21 September 2023 about FedEx.
On September 19, 2023 around 11:25 a.m. the Fedex driver drove into our yard to deliver a package. He gets out to walk over to me and hand me the parcel. Our dog was next to my leg. The driver... Read more
Complaint from sherylb on 20 September 2023 about FedEx.
One of your FedEx trucks side-swiped my daughter’s car!! This happened on 9/13/2023 on 2519 Scott St. I am not asking for nothing, but payment to fix my car!! Read more
Complaint from markzg77 on 17 September 2023 about FedEx.
COMPLAINT ABOUT ANY LACK OF COMMUNICATION FROM COMPANY IN TIME / or FedEX Hi, my parcel arrived on 12 Sep 2023. Apparently some local company cooperating with FedEx, called In Time (https://www.fedex.com/en-hr/customer-support.html) is holding my parcel since than, for a reason... Read more
Complaint from Chopsgibson13@gmail.com on 10 September 2023 about FedEx.
My spaghetti sauce Jars is broken and sauce was all over my products had to throw away some of my products Read more
Complaint from Shela on 09 September 2023 about FedEx.
I have been trying to contact a customer service person because my package has been sitting at a local FedEx facility for almost 3 days now. I wanted to see if I can go get it because I need it... Read more
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