While FedEx manages a vast network of deliveries globally, data from our community highlights a few persistent issues affecting customers' experiences. Common complaints include packages being left in unsuitable locations like driveways or different addresses altogether, frequent delays despite expedited shipping options, and unresponsive or inadequate customer service. Additional concerns involve delivery drivers not following specified instructions, loud music from delivery trucks, and allegations of stolen or damaged packages.
To avoid these problems, we advise customers to double-check delivery instructions, keep a close eye on tracking updates, and document all interactions with photos or videos where necessary. Contact customer service immediately if issues arise and consider insurance for valuable packages to safeguard against loss or damage.
Do you have a dispute or had a bad customer experience with FedEx? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FedEx.
Our sentiment meter has detected that FedEx complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FedEx, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 13, 2026
We have received 1 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Helpful experiences shared by verified FedEx customers. Search, discuss and connect with other people in our community.
Complaint from Fountain Hills Appliance Repair on 18 April 2021 about FedEx.
On April 9, 2021, I ordered an auto part for my Dodge Dakota truck that I use to run my appliance repair business...my vehicle is currently broke down and waiting for part to arrive...I have been tracking this part as... Read more
Complaint from Customerservicesux on 14 December 2020 about FedEx.
For the 3rd time my parcel was left at the end of my driveway on the ground where it could be easily stolen. Not sure why sometimes its delivered at my doorstep and other times at the street on the... Read more
Complaint from Greenleafnation on 20 October 2020 about FedEx.
Two of their drivers were speeding at a very hi rate of speed down a residential street. They were racing as if they had money on who was going to get to the location the fastest. Their drivers are constantly... Read more
Complaint from Nope on 20 March 2020 about FedEx.
Iam writing in concern for my neighborhood ! YOUR DRIVERS SPEEDS Excessively every single time they are in my neighborhood. There are small children, pets and elderly that are always walking. Your drivers speed through here like a bat... Read more
Complaint from JLS on 30 January 2020 about FedEx.
I had a package delivered to a Walgreen's store. The Store kept it for 5 days and sent it back to the shipper. No one from FedEx or Walgreen's notified me that the package was there. Walgreen's says it... Read more
Complaint from Notacomplainer on 28 January 2020 about FedEx.
Placed a Walmart.com order with next day delivery. Received notification from Walmart and FedEx that my package would be delivered the following day on January 23,2020. On the 23rd a FedEx truck parked in stopped in front of my house... Read more
Complaint from Brittney301989 on 27 January 2020 about FedEx.
FedEx delivery person put important papers on a chair with a puddle of water on it completely disregarding the important paper on the package, due to this handling other papers they were completely destroys unable to put them back together... Read more
Complaint from Anne C. on 24 January 2020 about FedEx.
I called before 9 am today-Jan 23,2020. Gave pick up information; told no problem. Will pick up before 4. I asked any costs? None at all. It is now 7 PM, and no pick up. FedEx is going down. Read more
Complaint from dorseyyvette on 09 January 2020 about FedEx.
I have been on and off the phone for several days trying to get a solution to my current situation, which involves, FEDEX not delivering my packages. The first delivery ended up at a Walgreens holding station that houses FedEx... Read more
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