While FedEx manages a vast network of deliveries globally, data from our community highlights a few persistent issues affecting customers' experiences. Common complaints include packages being left in unsuitable locations like driveways or different addresses altogether, frequent delays despite expedited shipping options, and unresponsive or inadequate customer service. Additional concerns involve delivery drivers not following specified instructions, loud music from delivery trucks, and allegations of stolen or damaged packages.
To avoid these problems, we advise customers to double-check delivery instructions, keep a close eye on tracking updates, and document all interactions with photos or videos where necessary. Contact customer service immediately if issues arise and consider insurance for valuable packages to safeguard against loss or damage.
Do you have a dispute or had a bad customer experience with FedEx? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FedEx.
Our sentiment meter has detected that FedEx complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FedEx, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 13, 2026
We have received 1 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Helpful experiences shared by verified FedEx customers. Search, discuss and connect with other people in our community.
Complaint from Birdy8775 on 28 September 2023 about FedEx.
Very important documents arrived at an office I have a professional relationship with in Minneapolis MN it was agreed by both myself and the office manager that they were important enough to be sent overnight FedEx with my... Read more
Complaint from Daisy Mae on 21 September 2023 about FedEx.
On September 19, 2023 around 11:25 a.m. the Fedex driver drove into our yard to deliver a package. He gets out to walk over to me and hand me the parcel. Our dog was next to my leg. The driver... Read more
Complaint from sherylb on 20 September 2023 about FedEx.
One of your FedEx trucks side-swiped my daughter’s car!! This happened on 9/13/2023 on 2519 Scott St. I am not asking for nothing, but payment to fix my car!! Read more
Complaint from markzg77 on 17 September 2023 about FedEx.
COMPLAINT ABOUT ANY LACK OF COMMUNICATION FROM COMPANY IN TIME / or FedEX Hi, my parcel arrived on 12 Sep 2023. Apparently some local company cooperating with FedEx, called In Time (https://www.fedex.com/en-hr/customer-support.html) is holding my parcel since than, for a reason... Read more
Complaint from Chopsgibson13@gmail.com on 10 September 2023 about FedEx.
My spaghetti sauce Jars is broken and sauce was all over my products had to throw away some of my products Read more
Complaint from Shela on 09 September 2023 about FedEx.
I have been trying to contact a customer service person because my package has been sitting at a local FedEx facility for almost 3 days now. I wanted to see if I can go get it because I need it... Read more
Complaint from No2023 on 23 August 2023 about FedEx.
Your driver with DC plate **** cut across 2 lanes of traffic from a dead stop in order to make an exit onto 495 that he had not been in the proper lane to make. He nearly ran me off... Read more
Complaint from Coy123 on 23 August 2023 about FedEx.
I gave them my address 11 Ledbetter st Fordyce are. It was delivered to 514 Clyde st Fordyce ar Read more
Complaint from Tkjlm77 on 15 August 2023 about FedEx.
On 8 1 23 I was hit by 9ne of your fed ex trucks. I have filed a claim with the insurance that was provided as well as filled out a claim through the arc portal and it's been 2... Read more
Second time package left at the front of my garage instead of delivering it on my green porch as directed in Fedex comments. Read more
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