While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 55 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from No2023 on 23 August 2023 about FedEx.
Your driver with DC plate **** cut across 2 lanes of traffic from a dead stop in order to make an exit onto 495 that he had not been in the proper lane to make. He nearly ran me off... Read more
Complaint from Coy123 on 23 August 2023 about FedEx.
I gave them my address 11 Ledbetter st Fordyce are. It was delivered to 514 Clyde st Fordyce ar Read more
Complaint from Tkjlm77 on 15 August 2023 about FedEx.
On 8 1 23 I was hit by 9ne of your fed ex trucks. I have filed a claim with the insurance that was provided as well as filled out a claim through the arc portal and it's been 2... Read more
Second time package left at the front of my garage instead of delivering it on my green porch as directed in Fedex comments. Read more
Complaint from Floyd Comer on 10 August 2023 about FedEx.
Was informed my packaged was to be delivered 2 days ago. Have not received package and been forced to alter my daily work schedule because Fed X has changed my delivery date. Read more
Complaint from Adeline Shrewsbury on 06 August 2023 about FedEx.
Shipper told me to reject delivery of package if I wanted a refund. I put up very visible signs rejecting delivery at both front doors and Fed Ex carrier illegally put package in my USPS mail box Read more
Complaint from Sushie11 on 05 August 2023 about FedEx.
Tracking 781721578192 I have never recieved my packages. However, driver is trying to say he attempted to deliver. 3 times. WHICH IS NOT TRUE. He made no effort to get into my building for because I was home ALL 3... Read more
Complaint from mmcnett on 02 August 2023 about FedEx.
Tracking s 681241666955 and 687311828362. Delivery Wed, 8/2/23 @ 3:20 PM I watched out my front window as the lazy driver threw the packages down on the end of my front walk, just inside the public walkway, 30 feet from my... Read more
Complaint from Batterson on 31 July 2023 about FedEx.
We had pick up by Fedx on a Wed, that was supposed to be delivered, same city on Friday afternoon. At the time of this writing it had still not been delivered, and calling the specific Fedx facility resulted in... Read more
Complaint from BabymaL456 on 26 July 2023 about FedEx.
They use our urine for an drug test at Fed Ex. My son just told me. He doesn't even take care of his kids but uses Jacob our son urine. I am his babyma and yes he on drugs and... Read more
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