While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 52 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from AngryCust on 23 August 2021 about FedEx.
I live in Moline, IL, I ordered something to be sent to me by Saturday 821. I had to pay for extra shipping cost for this... I also had 2 other packages to be delivered as well... the driver... Read more
Complaint from LoveyBones on 21 August 2021 about FedEx.
My package was suppose to be delivered on Aug 10 I never received it I was home. It had 2 jumpsuits 2 pair of pairs.Im so upset it was for a wedding my jumpsuit.It was from... Read more
Complaint from Roly on 03 August 2021 about FedEx.
This complaint is aimed directly at the FedEx driver that was delivering goods on the date below in my area. Event: I’ve purchased an Amazon Echo Show 10 (3rd Gen) device from Home Depot for $267.49 but it was NOT... Read more
Complaint from JWil on 27 July 2021 about FedEx.
I have a package that has been on a FedEx truck out for delivery since early this morning and I have been home all day waiting for it to arrive. My tracking number is 512557570423 It says it was attempted... Read more
Complaint from Kenneth C. Carlson on 21 July 2021 about FedEx.
My incoming package, which is being Shipped from Ohio to Portland Oregon, has been stranded in Chicago for FIVE DAYS! Read more
Complaint from YF on 14 July 2021 about FedEx.
Judging from the historical record, it tells me that the goods will arrive at 2pm on June 26, at the front door. I was at home that day, but I didn't see any packages at my door that day. Read more
Complaint from Connect USA Inc on 11 July 2021 about FedEx.
The Fedex driver claimed that he could not deliver the package because the business was closed but we were there both days waiting. He never made a attempt to deliver, falsified the report Tracking s 522744683249 522500461932 Read more
Complaint from Another Unhappy customer on 07 July 2021 about FedEx.
Tracking shows my package was delivered. I called FedEx and was told it was delivered to a business and signed for. I am not a business and did not receive my package. I called to talk to a manager... Read more
Complaint from K5 on 09 June 2021 about FedEx.
My package was delvered to wrong address, ( my Neighbors)it was broken open bot at the top and bottom was banded with some kind of tape. FEDEX has made late deliveries on several instances with orders from Omaha Steaks resulting... Read more
Complaint from mchristycpa@salsgiver.com on 07 June 2021 about FedEx.
5068 9153 3140 I FOUND THE PACKAGE 250 FEET FROM MY HOME LAYING ON THE MAIN STREET. THIS SAME DRIVER HAS DONE THIS ON THE LAST 4 DELIVERIES. HE IS AN INCOMPETENT, DIHONEST DRIVER AND SHOULD BE... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
