While FedEx manages a vast network of deliveries globally, data from our community highlights a few persistent issues affecting customers' experiences. Common complaints include packages being left in unsuitable locations like driveways or different addresses altogether, frequent delays despite expedited shipping options, and unresponsive or inadequate customer service. Additional concerns involve delivery drivers not following specified instructions, loud music from delivery trucks, and allegations of stolen or damaged packages.
To avoid these problems, we advise customers to double-check delivery instructions, keep a close eye on tracking updates, and document all interactions with photos or videos where necessary. Contact customer service immediately if issues arise and consider insurance for valuable packages to safeguard against loss or damage.
Do you have a dispute or had a bad customer experience with FedEx? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to FedEx.
Our sentiment meter has detected that FedEx complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FedEx, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 13, 2026
We have received 1 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Helpful experiences shared by verified FedEx customers. Search, discuss and connect with other people in our community.
Complaint from TERRY SWANN on 30 October 2021 about FedEx.
THE BOX WAS SET ON TOP OF THE LARGE PLACTIC BOX THAT IS LOCATED ESPECIALLY FOR RECEIVING SHIPPED ITEMS TO MY ADDRESS. BECAUSE OF THE HEAVY RAIN THAT DAY, THE BOX WAS SOAKING WET. THE PACKAGES ARE SUPPOSE TO BE... Read more
Complaint from Pastor JIm on 22 September 2021 about FedEx.
Ordered item. Stated for delivery agent to leave package to R of entry gate. Received email item was delivered. Checked area, item not received. Called fed ex to track. Fed ex stated item was delivered and dropped off at front porch. We live 14... Read more
Complaint from JASON WORTH on 16 September 2021 about FedEx.
I LIVE IN A FUCKING APT BUILDING IN MANHATTAN. THE PACKAGE WAS NOT LEFT THERE. THIS FUCKING FED EX DRIVER HAS DONE THIS BEFORE. WILL NEVER DEAL WITH FED EX AGAIN FOR THE REST OF MY LIFE. Read more
Complaint from Dannyk on 13 September 2021 about FedEx.
Fedex lost 3 packages for me within 6 months , first one with tracking number : 773277130268 this package was lost and the value of it was $7600 fedex only paid me $1000 cause they said this is the max... Read more
I believe the driver either stole my package or set it at the front door and had someone come a long and pick it up shortly after dropping it off… I order some body highlighter from Kylie cosmetics and after... Read more
Complaint from JCLAYH on 24 August 2021 about FedEx.
Twice in a week our package was delivered to the neighbors on corner of street.Thier address is lightfoot and ours is Colorado Ave,lot of difference.Our address is on the front of the house very legible no reason for things delivered... Read more
Complaint from AngryCust on 23 August 2021 about FedEx.
I live in Moline, IL, I ordered something to be sent to me by Saturday 821. I had to pay for extra shipping cost for this... I also had 2 other packages to be delivered as well... the driver... Read more
Complaint from LoveyBones on 21 August 2021 about FedEx.
My package was suppose to be delivered on Aug 10 I never received it I was home. It had 2 jumpsuits 2 pair of pairs.Im so upset it was for a wedding my jumpsuit.It was from... Read more
Complaint from Roly on 03 August 2021 about FedEx.
This complaint is aimed directly at the FedEx driver that was delivering goods on the date below in my area. Event: I’ve purchased an Amazon Echo Show 10 (3rd Gen) device from Home Depot for $267.49 but it was NOT... Read more
Complaint from JWil on 27 July 2021 about FedEx.
I have a package that has been on a FedEx truck out for delivery since early this morning and I have been home all day waiting for it to arrive. My tracking number is 512557570423 It says it was attempted... Read more
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