While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 50 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from jdevera on 19 January 2022 about FedEx.
On 111, I shipped some medical grade covid masks to a relative who is a front line worker and needed them for work in another part of CA.. I was told the price for overnight was $70 (which seemed... Read more
Tracking 285280105712 says it was delivered by Fed Ex ,I never received ,filed a complaint with Fed Ex but was told since I was not shipper ,I would have to get seller to file saying they would not file complaint... Read more
Complaint from woody whilden on 02 January 2022 about FedEx.
FedEx has had my package in Redmond since December 26 at 535 scan Redmond Washington I live in Redmond Washington called them on December 30 got us customer service number said they would call me back to that day no... Read more
Complaint from Caroline Humphrey on 29 December 2021 about FedEx.
Box was left in snow bank at bottom of driveway. This has happened in the past to multiple neighbors on Central Street over the past 3 months and we have placed many complaints. We have security cameras on... Read more
Complaint from TERRY SWANN on 30 October 2021 about FedEx.
THE BOX WAS SET ON TOP OF THE LARGE PLACTIC BOX THAT IS LOCATED ESPECIALLY FOR RECEIVING SHIPPED ITEMS TO MY ADDRESS. BECAUSE OF THE HEAVY RAIN THAT DAY, THE BOX WAS SOAKING WET. THE PACKAGES ARE SUPPOSE TO BE... Read more
Complaint from Pastor JIm on 22 September 2021 about FedEx.
Ordered item. Stated for delivery agent to leave package to R of entry gate. Received email item was delivered. Checked area, item not received. Called fed ex to track. Fed ex stated item was delivered and dropped off at front porch. We live 14... Read more
Complaint from JASON WORTH on 16 September 2021 about FedEx.
I LIVE IN A FUCKING APT BUILDING IN MANHATTAN. THE PACKAGE WAS NOT LEFT THERE. THIS FUCKING FED EX DRIVER HAS DONE THIS BEFORE. WILL NEVER DEAL WITH FED EX AGAIN FOR THE REST OF MY LIFE. Read more
Complaint from Dannyk on 13 September 2021 about FedEx.
Fedex lost 3 packages for me within 6 months , first one with tracking number : 773277130268 this package was lost and the value of it was $7600 fedex only paid me $1000 cause they said this is the max... Read more
I believe the driver either stole my package or set it at the front door and had someone come a long and pick it up shortly after dropping it off… I order some body highlighter from Kylie cosmetics and after... Read more
Complaint from JCLAYH on 24 August 2021 about FedEx.
Twice in a week our package was delivered to the neighbors on corner of street.Thier address is lightfoot and ours is Colorado Ave,lot of difference.Our address is on the front of the house very legible no reason for things delivered... Read more
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