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FedEx complaint: same driver doesn’t ring buzzer and leaves my packages outside of the complex building

Open 154 views Parcel Couriers

Filed 20 Jul 2023 by Lisa

A certain driver always leaves my packages outside of my complex building and doesn’t even ring my bell, my neighbor, yet again had to bring all three heavy packages to me: before someone took them. I’ve complained about this at least four-five times before and was told that they’re supposed to bring it to the door-apartment door. That leaving them out like that is for houses, not complexes: and guaranteed me that it won’t happen again: the last time the package left outside was a $1,000 item, this one is $600.

I had one a few years back to where they delivered it to the wrong address; building 6, I was in 2-nowhere near one another, and the person tried hiding it, it was a $70 paper shredder (was sent in it’s own box). I plan on contacting the BBB about this, it’s not a threat, I want you to know how serious this is, there are a lot of elderly here that are tired of this happening to them too, like me, they cannot lift heavy things, some walk with cane, walker.

I take no pleasure in any of this, it’s not a threat, this is a consumer fed up with poor service yet again.

FedEx complaint: same driver doesn’t ring buzzer and leaves my packages outside of the complex building
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