FedEx complaint: Package Claim denied

Complaint from BII reported on 14 December 2022 about FedEx

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My complaint:

I am writing to file a complaint regarding Fed Ex. Tracking Number
390972978664

1. NOV 30 7:44 PM

Delivered
2. Left at front door. Signature Service not requested. Pikesville, MD

As with the human family today, we all are experiencing hardships due to inflation, higher interest rates, the increase in cost for food, goods and service.

It is a sacrifice to purchase items, pay for shipping and trust that the package will be handled with care and received.

I am displeased with services rendered by Fed Ex. Tracking Number
390972978664

1. NOV 30 7:44 PM

Delivered
2. Left at front door. Signature Service not requested. Pikesville, MD

The delivery driver updated the status: package left at front door. This is false: the picture uploaded by the driver supports it was left on the floor in a hallway.

In addition, the pictures I provided of my door and hallway support the package was not delivered to a door, it was left on the floor in a hallway.

There is a big variation in the brick color and structure of my development, and the picture the delivery driver posted.

The package was placed in the entrance of a hallway, substantiating that it was not delivered to a door, and that my package was not delivered to the correct address, building and location as requested.

I have been faithful, yet I am being denied a claim by Fed Ex and the store: Saks Off 5th.

I will continue to broadcast this claim to deter others from experiencing the non-care rendered by FED EX services. Thank you.

Fed Ex tracking

Tracking Number
390972978664

1. NOV 30 7:44 PM

Delivered
2. Left at front door. Signature Service not requested. Pikesville, MD
Order : 114488520 | Order date: Nov 22, 2022

Suggested solution:

Refund of 39.99 for package and shipping cost.

FedEx complaint Package Claim denied
FedEx complaint Package Claim denied
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