FedEx complaint: BOX NOT PUT INSDE CONTAINER AND IS SOAKING WET

Name: BOX NOT PUT INSDE CONTAINER AND IS SOAKING WET
Item: FedEx
Author: Terry

Open 30 Oct 2021 167 views Parcel Couriers

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Filed 30 Oct 2021 by Terry

THE BOX WAS SET ON TOP OF THE LARGE PLACTIC BOX THAT IS LOCATED ESPECIALLY FOR RECEIVING SHIPPED ITEMS TO MY ADDRESS. BECAUSE OF THE HEAVY RAIN THAT DAY, THE BOX WAS SOAKING WET. THE PACKAGES ARE SUPPOSE TO BE PUT IN THE LARGE PLASTIC BOX, AS PER INSTRUCTIONS INDICATED IN MY PROFILE.

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Case details

Status: Open
Company: FedEx
Filed: 30 Oct 2021
Desired resolution: IF THE CONTENTS OF THE BOX ARE UNUSABLE, THEY SHOULD BE REPLACED OR PAID FOR, BY FEDEX.
Problem: Parcel left out in rain, soaked
About: parcel

Progress

Filed
Company notified
Company replied
Resolved

30 Oct 2021 Complaint filed and published
30 Oct 2021 Message from Bizzy: we notified FedEx about this complaint.

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