FedEx complaint: Rude and employees that have stopped working with us.

I have been dealing with a local office that has tried to be helpful. Then turned out not being helpful and very rude. They wanted some cards for inheritance money. we had a discussion on the resolution which we did not agree on and spent all day on. Came to a resolution but as we were fulfilling that the person changed the plan without talking to us about it and said this is the way it is going to be.
She stated that she was going to stop helping us. Then another woman which I believe is friends of the people with this branch of FedEx. She is now telling me she she will give FedEx the money and take what should be ours. So don’t know if real FedEx or scammers. One employee sent a pic of his badge but we had some problems out of him too and they claim the first man that was dealing with us was let go. This is 3 million dollars per I’m told. I would not think someone else could give money to take packages that are to come to me. I would appreciate if this is looked into. Thanks Richard Hankins