While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 50 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nathaline Zwuogbae on 12 March 2023 about FedEx.
My package was sent by FedEx, since the 20th of February 2022. The expected delivery date was the 3rd of March 2022, my package has not reached Liberia yet. I don't know what's causing the delay. Read more
Complaint from Croushan on 12 March 2023 about FedEx.
Hello all , I was supposed to receive my package since January. Tracking number 588783229344. The delivery status have been stopped. The sender already open a case number C-99491424. Still haven't yet have any response and don't even know if... Read more
I'm 71 and I've dealt with a lot of packages through Post Office, FedEx, UPS, UHL, Amazon. They all have been wonderful until the last 2 years. I order a lot from Dell and they always use FedEx. Last year I... Read more
Complaint from Gala on 28 February 2023 about FedEx.
Two boxes were broken. I spoke with a FedEx worker by phone and she opened two climes, she gave me email address cstatus@fedex.com for sending video and photos about what is going on but this email Doesnt work. Read more
Complaint from Rescue1332 on 27 February 2023 about FedEx.
The driver made a delivery to my house and damaged handicap ramp I have video a fedex still will not repay me for repairs Read more
Complaint from Loulou1429 on 23 February 2023 about FedEx.
I bought shipping label for 33$ and FedEx charged me 185.11$ Spoke with manager and 3 different representatives during 3 weeks and was promised refund and then at last was told it can’t be sorted Read more
Complaint from James O on 16 February 2023 about FedEx.
I paid for 2-day shipping and my package was delivered 6 days later. I was told the fee could not be adjusted per policy it was not guaranteed. So what did I pay for? I could have went to... Read more
Complaint from Linsey0rtiz on 03 February 2023 about FedEx.
The wonderful short fat fed ex LAZY delivery man left my package not even half way down my 20meter long drive way. 🙄 he passed my house backed up waddled his tubby butt of the stuck and waddled maybe ten... Read more
I ordered package was sopposed to be here last Thursday, im in wv the package left Georgia, from there went all the way to Arizona where it has sat then when to new Mexico why would they send my package... Read more
Complaint from CEEJAYY on 21 January 2023 about FedEx.
Last Saturday I received my package had been delivered to my apt building secure locker . I usually receive text from the apt parcel locker company with the code to open box. No code generated. That was when I... Read more
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