While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 53 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from carrieVaden23 on 30 April 2023 about FedEx.
I sent a package on 4/5/23 to a friend in Illinois it went to Memphis fraud/ security department after many days I received an email regarding this evening. I have tried several ways to find out where my package is... Read more
Complaint from vortex1532 on 30 April 2023 about FedEx.
Have a package that was supposed to be delivered on Wednesday but no one was here to sign for it so they rescheduled the delivery. Well here it is the Friday a week later and the package is not delivered... Read more
Complaint from Unhappy recipient on 28 April 2023 about FedEx.
I had a Fedex shipment requiring a signature today, and was specifically home and ready for the delivery. After the scheduled time passed (btwn 8:30am and 2:30pm) I went and checked the tracking info, where it said a delivery... Read more
Complaint from littlebit2121@yahoo.com on 24 April 2023 about FedEx.
FedEx has done this twice already. They refuse to even try to deliver to my home address. What can I do about this. This is uncalled for and unprofessional. Read more
Complaint from Do not use FedEx or buy from companies that do on 21 April 2023 about FedEx.
Multiple times drivers have not gotten out of their trucks to deliver my packages or just put the slip on my door with no info saying they “tried”. Calling does nothing since they just try to put a message for... Read more
Complaint from Anndan on 15 April 2023 about FedEx.
For 2 Saturdays, the driver has lied and not delivered my perishable packages. Last Saturday, she said she couldn't deliver due to the weather (it was a little cloudy that afternoon). Today, she said that she attempted delivery and I... Read more
Complaint from tdarnall on 15 April 2023 about FedEx.
At 8:45 a.m. a FedEx delivery truck pulled up and I could hear the loud music coming from the truck way back inside the house with all doors and windows closed. We have guests staying in our bedroom closest to... Read more
You’re driver speeding down Frazier st in Garland about 11 am this morning he was going 40 to 45 in a 25 per hour zone Read more
Complaint from dawn.dd on 13 April 2023 about FedEx.
FedEx refuses to deliver my packages! This is the second package I have ordered that has been sent back to the shipping company because they REFUSE to attempt delivery! to add to my frustrations they also lost one of... Read more
Complaint from Charity Parris on 10 April 2023 about FedEx.
Someone texted me asking for $100 to be paid for shipping a goat. So I paid through my paypal personal account. Person threatened me. Pay fast pay now for delivery. They wouldn’t give me a shipping tracking number. Read more
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