While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 53 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Fed up with FedEx on 03 July 2023 about FedEx.
Fedex delivery driver threw the package in the middle of the driveway. Driver did not attempt to deliver package to the porch nor garage door. Rain is in the forecast. Poor customer service!! Read more
Complaint from FedExDamagedMyProperty on 03 July 2023 about FedEx.
The FedEx driver was delivering an envelope package weighing less than 1 pound to my address. There were construction safety cones placed at the entrance to the driveway for two reasons: 1. To intentionally keep all vehicles (except my fiance's... Read more
Complaint from NBeckwith on 20 June 2023 about FedEx.
On 6/15/23, we packaged up notarized documents and purchased overnight delivery services for which FedEx charged us $63.46. The cost for these documents included notary services as well as email services - totaling $181.96. The package had closing documents to... Read more
Complaint from TMACPGH on 17 June 2023 about FedEx.
FedEx continues to deliver packages in front of our garage doors. We have run over packages multiple times because we don’t always see them we have new drivers in the family. The request to deliver to our front porch... Read more
Complaint from Jim W. on 17 June 2023 about FedEx.
We been plagued with horrible service from our FedEx driver. Local delivery manager tells me he cannot fire him because he has no one to replace him. We have been experiencing open packages, damaged packages, missing packages, packages delivered halfway... Read more
Complaint from WallyWorks on 16 June 2023 about FedEx.
Our carrier is consistently showing up 8:30 PM or later on every single Delivery, even though it is scheduled to be delivered between 11AM and 3 PM. And after he finally gets back in his truck to leave. If my... Read more
Complaint from Hana12 on 14 June 2023 about FedEx.
Hi, I sended a package on May 30 2023. It’s supposed to be delivered on June 7. Today is June 14. On June 5 it’s was saying: Clearance delay. Me and receiver was calling FedEx in Lithuania for the... Read more
Complaint from awalk1975 on 06 June 2023 about FedEx.
I purchased from a new business to me. Upon looking at my notifications on my yahoo account. I discovered that FedEx was delivering my items sent in 2 separate shipments to an old address that I lived at 4 years... Read more
Complaint from Darrell Noble on 03 June 2023 about FedEx.
1. I was told to wait for a delivery that needed license and signature that was out and a 4 hour window. I waited 8 and found out they weren’t even working that day. Then who sends the messages? 2. Two... Read more
Complaint from Dustan on 15 May 2023 about FedEx.
I have a package that was to be shipped fron an originating location in Ohio, to Oklahoma. It has been delayed multiple times. Each time, a delivery date is updated, then missed and rescheduled. Original delivery showed 5/12/23, but was still... Read more
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