FedEx complaint: Numerous

I’m 71 and I’ve dealt with a lot of packages through Post Office, FedEx, UPS, UHL, Amazon. They all have been wonderful until the last 2 years.

I order a lot from Dell and they always use FedEx. Last year I ordered a part that went from New Jersy and got to Tulsa, OK – that’s literally about one mile from my home. The package was a week late (like always since I moved here). A lady from FedEx in Tulsa called and told my package could not be delivered. I asked why she told because the dimensions were wrong???? I said let me come and get it it had already been shipped to New Hersey. I asked you mean it can travel from New Jersey to Tula and back to New Jersey but couldn’t be delivered 10 miles to my home? Yes, sir Igave up I called Dell and told them to cancel the part I’ll order from Amazon. I ordered a Monitor from Dell it was damaged so I sent it back to Dell I was told I would get my package March 2, between 8-12 it didn’t come. I couldn’t get status from anybody and finally I was told it was delay (I figured that) but why was it delayed? I get an email I will get it today between 8-12 then It said by end of day. The reason I personally get upset is because this happens every time I buy from Dell and FexEx delivers. I finally got to told to a person and was told end of day. It was mailed Fed Express Next Day. Do you you still get paid for it when you don’t deliver on time? Plus I signed up for updates and I got them hours later. Your communication system and delivery system is why I personall don’t use FedEx anymore. – Jerry Armstrong