While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 52 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Charles Carlson on 08 September 2022 about FedEx.
Me and my wife have a meal delivery service . One of our deliveries was delivered to the wrong address when reported to Fedex they contacted me by text message and opened a case the next morning my box was... Read more
Complaint from mdcrane on 21 August 2022 about FedEx.
all packages at my house are left at the gate. on 8922 your driver needed a signature. he would not enter, nor did he blow his horn or call the number posted in the box where he left his missed... Read more
Complaint from Cnorth on 15 August 2022 about FedEx.
On 814 at approximately 10 Am a fed ex driver pulls up in the driveway if the above referenced address. The loud music could be heard on the whole block. It was a rap song,in which AT LEAST 15 time... Read more
Complaint from Karen Chavous on 11 August 2022 about FedEx.
FedEx driver in a white rented uhaul van 1999 flies up and down our driveway when he is delivering packages to our place. The 1st time was last Wed. August 3rd 2022 between 4:oo pm - 4:30 pm. He... Read more
Complaint from June Helbig on 24 July 2022 about FedEx.
Home Depot order tracker and FedEx showed package arrived Troutdale, OR midnight July 22, and was delivered 10:30 am July 23 but I refused it. THIS IS A LIE!!!! I was home all morning and it was NOT... Read more
Complaint from Elsa on 23 July 2022 about FedEx.
We have been waiting on a package for DOT which is very important since 07142022. Today is 07212022 and we are going to pick up the package. The driver has not made any attempt whatsoever and keeps saying that he... Read more
Complaint from psangel10 on 21 July 2022 about FedEx.
FED EX will pull into my driveway and push off boxes from Chewy and Walmart etc right into the middle of my drive..they put boxes up against my garage door. Clearly marked ALL DELIVERIES GO UNDER THE COVERED FRONT DOOR... Read more
Complaint from Charles Porter on 21 July 2022 about FedEx.
On Monday, the 18th of July, I received a phone call from an agent with FEDEX stating that a driver from FEDEX had tried to deliver a package for 3 days in a row, July 14th, 15th 16th. The... Read more
Complaint from letashia on 20 July 2022 about FedEx.
my package was dropped off at the walgreens on 7224 merrill road jacksonville florida 32277 on fridat july 15,2022. at 9:19am i called the walgreens to make sure my package was there i was told it was there i got... Read more
Complaint from amilosla on 15 July 2022 about FedEx.
FedEx claimed I was not at home at the time of delivery, but I was. No paper slip was left to prove that they were at my home Tracking 275279059542 Read more
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