Evri Complaint Sentiment: Negative

Our sentiment meter has identified a 111% increase in complaints about Evri over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Evri's offerings.

Sentiment data last updated on May 6, 2024

Evri complaint process

Do you have a dispute or had a bad customer experience with Evri? Submit your Evri complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Evri.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Evri complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Evri?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Evri complaints chart

We have received 183 complaints about Evri over the last 12 months. The graph below shows a monthly breakdown.

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Evri complaint statistics

Curious about Evri's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

222
Total complaints
222
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 222 ratings

How to contact the customer service of Evri?

Below, you will find the contact information for the complaint department of Evri. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-330-333-6556
Contact form:

You can contact the customer service of Evri by calling +44-330-333-6556 . If you want to reach out to Evri through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Evri reviews: (222)

Authentic experiences shared by our community for your benefit.

No correspondence

Complaint from Lydia Camm on 23 April 2024 about Evri.

I placed an order online on Monday and paid £6.50 for next day express delivery. On the following day the delivery driver (Craig) 'attempted' delivery. I was home all day and there was no knock at the door. He took... Read more

Comments: 0
Rating:

missing/stolen parcels

Complaint from Robbed by the company Evri on 22 April 2024 about Evri.

My packages disappeared after collection from the drop-off point (T00TLA6458326182, T00TLA6458326170). I've tried contacting through chat and the phone number listed on the site, each time getting a response after 24 hours. Currently, I'm on day 11, sending enquiries every... Read more

Comments: 0
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Delivery

Complaint from Fialsibob on 22 April 2024 about Evri.

They returned my parcel and say they do not know if the tracking number or the delivery postcode. Read more

Comments: 0
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parcel delivery

Complaint from Matthew Curran on 22 April 2024 about Evri.

I received a email that my package was out for delivery and a time for my delivery it was between 15.30 and 17.30 then I got a message it said there was a problem and could not deliver... Read more

Comments: 0
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Delayed/ lost package

Complaint from Jn22 on 22 April 2024 about Evri.

Ordered a motorbike seat (second hand) from ebay and the seller posted it the following day. Over two weeks later and I still haven't received it. I've repeatedly called Evri's help line only to be greeted by that ridiculous AI... Read more

Comments: 0
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My parcel is yet to be delivered at my house

Complaint from Onyinye on 19 April 2024 about Evri.

My brother in USA sent a parcel through USPS on the 8th of April, 2024. The parcel No is CH210168757US. On the 16th of April, 2024, I got a text message from EVRI as seen below “EVRI mail package in the... Read more

Comments: 0
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Delivery in g51area

Complaint from Wrrrr on 19 April 2024 about Evri.

Since last friday waiting for one , las week after week delivered wrong adress Read more

Comments: 0
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