Evri Complaint Sentiment: Negative

Our sentiment meter has identified a 111% increase in complaints about Evri over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Evri's offerings.

Sentiment data last updated on May 6, 2024

Evri complaint process

Do you have a dispute or had a bad customer experience with Evri? Submit your Evri complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Evri.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Evri complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Evri?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Evri complaints chart

We have received 183 complaints about Evri over the last 12 months. The graph below shows a monthly breakdown.

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Evri complaint statistics

Curious about Evri's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

222
Total complaints
222
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 222 ratings

How to contact the customer service of Evri?

Below, you will find the contact information for the complaint department of Evri. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-330-333-6556
Contact form:

You can contact the customer service of Evri by calling +44-330-333-6556 . If you want to reach out to Evri through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Evri reviews: (222)

Authentic experiences shared by our community for your benefit.

Failed to pick up parcel or communicate at all

Complaint from dwlegg on 15 December 2022 about Evri.

Evri failed to collect my parcel on Tuesday. They have not reponded to my complaint (Incident number 221214-049713). I have COVID. My wife has now driven 5 miles to take the parcel to an Evri parcel pick-up place. Read more

Comments: 0
Rating:

LOST PARCEL, NO REAL HUMANS TO CONTACT

Complaint from Cowsmi1k on 12 December 2022 about Evri.

Parcel was sent on the 29th of November. Attempted to deliver on the 2nd of December @ 12:24 according to live chat. The Parcel has not had an update since then, they have not re-attempted to deliver it, and I... Read more

Comments: 0
Rating:

Parcel Delay

Complaint from KHolmes on 10 December 2022 about Evri.

I am writing to you in regards to my parcel. I have been tracking my parcel since i bought it on the 0412. As you can see attached on this email there is a screenshot of my order i bought... Read more

Comments: 0
Rating:

Packages not delivered left in wrong places

Complaint from Dr Peter Bennett on 10 December 2022 about Evri.

Packages not delivered during advised time slots Packages left in the wrong place outside Fibbing about delivery was attempted Not responding helpfully to my complaint Causing damage hernia delivering Read more

Comments: 0
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Package not delivered

Complaint from hgupta07 on 06 December 2022 about Evri.

I have 2 packages sitting with Evri local delivery depot. They haven't moved since 26 Nov'22. Below are the tracking IDs' T00H2A0211688490 T037JA0199725116 Read more

Comments: 0
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no parcel

Complaint from boppinray on 04 December 2022 about Evri.

i was going to get a parcel on the 2 december but i still dont have it your number is to1tya0029596144 Read more

Comments: 0
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missing parcel

Complaint from jade2022 on 03 December 2022 about Evri.

I sold a pair of mcm trainers on ebay for some extra cash, I dropped my parcel that was packaged very well to my local shop on the 28th of oct 2022 it was collected by evri, and then no... Read more

Comments: 0
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Delivery delay

Complaint from Bobster on 02 December 2022 about Evri.

I sent a parcel on the 22nd November.with evri and its delayed at doncaster depot .I can't get contact with them I have tried phoning them with no reply.and sending messages they haven't sent me any messages saying way the... Read more

Comments: 0
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No delivery for weeks and STILL waiting

Complaint from SammyP on 30 November 2022 about Evri.

Originally got great news that my parcel was finally out for delivery. Waited in all day. 8pm comes and it has updated to sorry it couldn't be delivered today but will arrive the next working day. Waited in the next... Read more

Comments: 0
Rating:

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