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Evri complaint: Evri lost my parcel going back to sender and I can’t get my refund,nor to speak with real person to Evri

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Filed 16 Jan 2024 by Panagiota

I have sent back to the sender a parcel and Evri lost it-No way to speak on live chat or telephone with Evri as they operate with AI and it sent you around circles to resolve it.
When you put the tracking number is says is lost and to contact your sender but as you appreciate the sender-Notino won’t refund you back as they haven’t received the parcel back.

Read multiple similar cases and noway to speak with a real person to Evri company.
The worst customer service EVER

Evri complaint: Evri lost my parcel going back to sender and I can’t get my refund,nor to speak with real person to Evri
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