Our sentiment meter has identified a 157% increase in complaints about Evri over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Evri's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Evri? Submit your Evri complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Evri.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 171 complaints about Evri over the last 12 months. The graph below shows a monthly breakdown.
Curious about Evri's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Evri. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Evri by calling +44-330-333-6556 . If you want to reach out to Evri through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Beccas680 on 25 April 2024 about Evri.
I sent an item for delivery at a collection unit where I live on the 12.4.24. States of the item still says waiting for someone to collect today 25.4.24 I've contacted evris chatbot and called the number to be told... Read more
Complaint from Plumbob on 24 April 2024 about Evri.
Evri stated parcel would be delivered 23rd April. Waited all afternoon, no delivery. App updated morning after stating parcel was left with neighbour. No number and no card behind door. Evri's chat bot useless. Read more
Complaint from Errol on 23 April 2024 about Evri.
P4367972 tracking no. parcel was collected from seller in Derby to be delivered to Rochester Kent3 weeks ago. I have had one call from you saying you lost the parcel.I fiiled in claim form and had no response from you as I... Read more
Complaint from nikolai on 23 April 2024 about Evri.
Literally the worst service I think I've ever had the displeasure of being forced to use. Seller sent my item through Evri (which I would have paid EXTRA to avoid because they're so awful) and not only did the delivery... Read more
Complaint from Abbie93 on 23 April 2024 about Evri.
I sent a camera very well bubble wrapped to someone and it was damaged by your company. I want you to return the amount of £98.49 that I sold the camera for. Read more
Complaint from Anneli on 23 April 2024 about Evri.
We sent a parcel on the 18/04 to a customer . Today the 23/04 it still has not been received and no real satisfactory update . Worst of all you can not call you company and talk to... Read more
Complaint from Lydia Camm on 23 April 2024 about Evri.
I placed an order online on Monday and paid £6.50 for next day express delivery. On the following day the delivery driver (Craig) 'attempted' delivery. I was home all day and there was no knock at the door. He took... Read more
Complaint from Robbed by the company Evri on 22 April 2024 about Evri.
My packages disappeared after collection from the drop-off point (T00TLA6458326182, T00TLA6458326170). I've tried contacting through chat and the phone number listed on the site, each time getting a response after 24 hours. Currently, I'm on day 11, sending enquiries every... Read more
They returned my parcel and say they do not know if the tracking number or the delivery postcode. Read more
Complaint from Matthew Curran on 22 April 2024 about Evri.
I received a email that my package was out for delivery and a time for my delivery it was between 15.30 and 17.30 then I got a message it said there was a problem and could not deliver... Read more
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