They didn't deliver my item with no explanation and my item was a Birthday gift so they ruined my day and a surprise to a kid Read more
Evri complaints
Evri Complaint Sentiment: Negative
Our sentiment meter has identified a 107% increase in complaints about Evri over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Evri's offerings.
Sentiment data last updated on May 7, 2024
Evri complaint process
Do you have a dispute or had a bad customer experience with Evri? Submit your Evri complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Evri.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Evri complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Evri?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Evri complaints chart
We have received 183 complaints about Evri over the last 12 months. The graph below shows a monthly breakdown.
100
90
80
70
60
50
40
30
20
10
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Evri complaint statistics
Curious about Evri's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
222
Total complaints
222
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
222 ratings
How to contact the customer service of Evri?
Below, you will find the contact information for the complaint department of Evri. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+44-330-333-6556
Contact form:
You can contact the customer service of Evri by calling +44-330-333-6556 . If you want to reach out to Evri through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Evri reviews: (222)
Authentic experiences shared by our community for your benefit.
Parcel not delivered
Complaint from Neal on 14 January 2023 about Evri.
Sent me parcel from Washington Tyne and Wear to Doncaster on 12122022 and it’s still not been delivered. Read more
Item not delivered and then I was given a unworking link to claims for nobody got back to me
Complaint from Rue B on 07 January 2023 about Evri.
we have several outstanding, lost or undelivered packages with evri so I will just highlight one Firstly it is almost impossibleto get hold of a human in evri's customer service after several days of trying to chase up order C00HHA0310038087... Read more
Package not delivered
Complaint from MarkM on 07 January 2023 about Evri.
I am writing to you to raise an issue about: Delivery The issue that I have experienced was: I bought a product from eBay. I was told it was delivered when it wasn't. The day and time it was meant to... Read more
A next day delivery since 6th of Dec
Complaint from FlyTess on 06 January 2023 about Evri.
I used EVRI to return a parcel over a few hundreds to a retailer. They updated to they would deliver on the 16th of December despite being a next day delivery despatched on the 6th of December but this... Read more
Waiting on parcels
Complaint from Order no ..834955866 on 02 January 2023 about Evri.
I order a parcel from j d sports £100 Verizon was supposed to deliver 19th December still not got it Read more
Why are evri not delivering my parcel? Stuck on same tracking status for 1 week now
Complaint from Alan from Stafford on 20 December 2022 about Evri.
C00HHA0304442339. I paid for next day delivery and dropped off on Monday 12th Dec. The package has a circumference of 1100mm and a length of 1070, so well within your combined 2450mm delivery limits. Yet on Wed 14th December my... Read more
Nike and shein
Complaint from jackhk73 on 20 December 2022 about Evri.
We have been waiting for our deliveries for more than 7 days. The online status is not updated and you can't reach anyone except a stupid AI. they were to be Christmas gifts and we are leaving the country on December... Read more
Items swapped
Complaint from Reetu on 19 December 2022 about Evri.
I sent parcel to someone and parcel was at depot for 3 days and someone swapped theclothes with shoes .. Read more
LOSTDAMAGED PARCEL, MINIMAL COMPENSATION
Complaint from vickyc on 19 December 2022 about Evri.
Sent parcel through a shop on 9th Nov. Tracking update on 12th Nov said package was heavy and needed specialist driver. Several weeks later I was told it was lost. Finally got a response on 4th December saying parcel was... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
How does Complain.biz work?
Media uploaded by our community
