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Evri complaint: Item not delivered and then I was given a unworking link to claims for nobody got back to me

Open 114 views Parcel Couriers
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Filed 7 Jan 2023 by neil

we have several outstanding, lost or undelivered packages with evri so I will just highlight one

Firstly it is almost impossibleto get hold of a human in evri’s customer service

after several days of trying to chase up order C00HHA0310038087 – I finally got through to a sympathetic person who said he would investigate were the item was (posted 17122022 – it’s now 07012023) they got back to me with a link to a claims form

not surprisingly this link was broken and only returned an error I emailed but so far received no reply – and I doubt I will – I would just like a working link to claims and also an easier way to speak to somebody about my issues

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