Evri complaint: LOSTDAMAGED PARCEL, MINIMAL COMPENSATION
Filed 19 Dec 2022 by VICTORIA
Sent parcel through a shop on 9th Nov. Tracking update on 12th Nov said package was heavy and needed specialist driver. Several weeks later I was told it was lost. Finally got a response on 4th December saying parcel was ‘damaged beyond repair’ – with no evidence of this.
Sent me a refund of £25 for an item that cost over £200.
Shocking customer service
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