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Evri complaint: Delivery agent will not deliver

Open 49 views Parcel Couriers

Filed 11 Apr 2024 by Michelangelo

One attempt was made to deliver on Monday 8th April. CCTV shows the attempt- but I was in at the time and my dog was in the back garden waiting for me to put on my boots and take him for his walk.
No knock or doorbell.
Then I received an EVRI message stating three delivery attempts had been made and my parcel was now being returned to sender.
I contacted the delivery man via Messenger who would not or could not explain why he had put three attempts at delivery, but that after 1 attempt he had to return the parcel to sender!.
Yesterday evening at 17:09 and this morning at 08:47 on both occasions myself and partner were in and yet Evri claim a delivery attempt had been made.

Evri complaint: Delivery agent will not deliver
Photo Michelangelo uploaded with this complaint

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