Evri complaint: Missing parcel

Complaint from Liliana R reported on 14 February 2024 about Evri

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

My parcel is missing which was sent with Evri company on 30/01/24 to PH66FT, Viceroy Bedding. Evri didn’t provide any information about delivery, no proof, pictures. They write to me that they can’t find where is my parcel, but it’s their responsibility to deliver the goods

Suggested solution:

They didn’t resolve my complaint, keeping email me with apologies and they can’t find my parcel, no proof of delivery

Evri complaint Missing parcel
Evri complaint Missing parcel
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