My parcel (a valuable item) was delivered but not to my address. my address is flat 2 68a belsize lane. i hsave a disability and cannot upload photos etcc but proof is there in the email you sent meThis is... Read more
Evri complaints
Evri Complaint Sentiment: Negative
Our sentiment meter has identified a 111% increase in complaints about Evri over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Evri's offerings.
Sentiment data last updated on May 6, 2024
Evri complaint process
Do you have a dispute or had a bad customer experience with Evri? Submit your Evri complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Evri.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Evri complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Evri?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Evri complaints chart
We have received 183 complaints about Evri over the last 12 months. The graph below shows a monthly breakdown.
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Evri complaint statistics
Curious about Evri's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
222
Total complaints
222
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
222 ratings
How to contact the customer service of Evri?
Below, you will find the contact information for the complaint department of Evri. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+44-330-333-6556
Contact form:
You can contact the customer service of Evri by calling +44-330-333-6556 . If you want to reach out to Evri through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Evri reviews: (222)
Authentic experiences shared by our community for your benefit.
Lost parcel, no resolution and no contact from Evri.
Complaint from Gaz4824 on 14 May 2023 about Evri.
I have tried every possible Channel to rectify my missing parcel situation. I was a second time customer of EVRI due to me recently selling frequently through eBay and other sites. I’m having a terrible experience. The parcel was posted... Read more
Live in Old folks block with entry systems and buzzers to let folk in. No one has buzzed me to let them in yesterday. I keep telling Evri to go round back of building...but they insist on staying at... Read more
Missing parcel
Complaint from fb224 on 02 May 2023 about Evri.
I arranged for a parcel to be picked up for return from Evri, tracking number H00JND0000675596. I received a message saying 'thank you for letting us know this parcel no longer needs collecting, and now my parcel is missing. It... Read more
Delivered my item to the wrong place
Complaint from Seenu on 27 April 2023 about Evri.
My item was delivered on the wrong place which is now the second attempt of delivery. This delivery is very crucial for me. In the first attempt they didn't even knock the door but left saying I was not at... Read more
We have had 4 parcels delivered from evri and not once have they knocked the door when clearly there is a sign on our door to ring door bell. All 4 parcels were delivered but left outside the door and... Read more
Lost parcel
Complaint from Bogdan on 16 March 2023 about Evri.
Hello, I've returned a parcel to Sports Direct using Evri service on 15th February this year. I went to the off licence shop with the QR code I scanned and left the parcel there. The parcel never arrived to destination. The... Read more
C00HHA0326372956
Complaint from Srigz87 on 27 February 2023 about Evri.
Hello Support I have tried contacting Evri by phone many times but each time i keep getting told by the automated phone that this is still being investigated. The parcel was dropped off on the 29th January 2022 at the parcel... Read more
Not Delivered
Complaint from 5ashaismyname on 10 February 2023 about Evri.
The issue that I have experienced was: Evri got my parcel on Saturday 28th January, It was then out for delivery Monday 30th January at 11am but rescheduled for 2pm-4pm then it was rescheduled again for 5pm-7pm. But i didn't receive... Read more
Returned parcel missing
Complaint from W Miles on 19 January 2023 about Evri.
Returned parcel via Evri parcel shop. The number on receipt for proof of drop-off is invalid. Called ‘customer services’ robot which says parcel can’t be traced without 16 digit tracking number which I obviously don’t have. Tried phoning but that... Read more
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