Evri complaint: Parcel damaged in transit by Evri, in their words.
Filed 26 Apr 2024 by Theresa
Sent a parcel to eBay customer. Should have taken 2 days to get there. On the 5th day, the tracking says that the parcel has been damaged in transit, so they have admitted to liability. Tried to contact them via their customer service telephone number. Totally automated, no person contact. Was told someone would contact me by email within 24 hours……they haven’t! I would like compensation, the item is worth £140, plus I want a refund of the postage.
Report
Discussion
0 comments
No comments yet. Been through something similar with Evri? Start the discussion above.
More Evri complaints
View all 1,111Not delivered parcel
My parcel has been marked off as “delivered” at the local Evri shop however, when I go collect it it’s…
Parcel not collected or lost and not had a call back within 24hrs as promised
I sent an item for delivery at a collection unit where I live on the 12.4.24. States of the item…
Package not delivered
I am writing to you to raise an issue about: Delivery The issue that I have experienced was: I bought…