Filed 31 May 2023 by Faheem
I had sent a gift parcel containing 2 bags, 2 shirts, perfume gift hamper and a make up kit. The tracking shows that the parcel has been delivered but the parcel was never delivered. They initially asked me for a receipt of the items included in the package,but I did not expect them to lose my parcel so don’t have the receipt. But when I again contacted Evri they said that perfume comes under non claimable item category but never mentioned about the other items in the package. The total cost of the package was £157. And now they have stopped replying to my emails.
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