Evri complaint: Delayed/ lost package

Complaint from Jn22 reported on 22 April 2024 about Evri

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Ordered a motorbike seat (second hand) from ebay and the seller posted it the following day. Over two weeks later and I still haven’t received it. I’ve repeatedly called Evri’s help line only to be greeted by that ridiculous AI voice. Requested a call back multiple times but still not received one, nor have they offered any update on the parcel tracking page. 105 quid spent on nothing so far.

Suggested solution:

By finding and delivering my parcel that's over two weeks late.

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