Filed 20 Apr 2024 by Becky
You have not delivered my parcel. The parcel was supposed to be delivered to my customer 12-13 April, over a week ago. I paid extra for tracking but you have not provided any tracking information since last Saturday. You said you would give me a new eta for delivery of the parcel yesterday and you have not done so nor have you contacted me to explain why you have failed to do this. Not only have you failed to meet your contractual obligations, you are also refusing to speak to me in person or give me any course for action. This is both uncourteous and unreasonable.
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