While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
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We have received 17 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mr. Eric Goldwire on 23 May 2022 about Stop and Shop.
This is not my first complaint as a matter of fact this could be the fourth this year and I have not to see a response from you. and yet the problem is still ongoing, normally I would take this... Read more
Complaint from SJOSEPH on 19 May 2022 about Stop and Shop.
MY 88-YEAR-OLD MOTHER WHO HAS BEEN GOING TO THE SAME STOP AND SHOP FOR THE PAST 30 PLUS YEARS WAS FOLLOWED OUT OF THE STORE BY AN EMPLOYEE NAMED PATRICIA ACCUSED HER OF STEALING. SHE SHOWED HER THE RECEIPT AND... Read more
Complaint from Seagull24@att.net on 16 May 2022 about Stop and Shop.
You have a employee Charles Willams his job is to get the loose carts and bring them back in the store. Why your store hired him it’s bad, I know some true facts about Charles Willams. 1) The state... Read more
Complaint from Chess on 13 May 2022 about Stop and Shop.
I purchased two sealed pkgs of Hummel hot dogs with natural casings one on May 2nd and one on May 5th. Upon opening one of the pkgs slime poured out of the pkg signaling to me they were spoiled .... Read more
Complaint from BHCounsell on 09 May 2022 about Stop and Shop.
went to get my perscriptions and was charged $169.00 without them going my insurance being rushed through the process, then charged for the acid reflux the I dont take! Read more
Complaint from mbellevi1 on 04 May 2022 about Stop and Shop.
I have worked with this company for 6 going on 7 years now. It was my first job ever, and I have kept it since because I like it and need the money. Since times have been harder, I have... Read more
Complaint from TZIPPY on 01 May 2022 about Stop and Shop.
DESPITE PRIOR WARNINGS YOU CONTINUE TO UP THE PRICE OF GENOVA ALBACORE TUNA IN OLIVE OIL LOW SODIUM BEYOND AMOUNT LEGAL IN WESTCHESTER COUNTY AND ESP FURTHER ABOVE RESTRICTED INCREASES ALLOWED IN PANDEMIC AND YOU ALSO ARE CHANGING PRICES VERY... Read more
Complaint from abnwaxy@gmail.com on 01 May 2022 about Stop and Shop.
Standing in line i hear cdh marylou complaining about one cashier to another very unprofrssional.then she tells another cashier see why we ask a new person to come on before we ask someone that has been there longer os because... Read more
Complaint from Diggy on 23 April 2022 about Stop and Shop.
I understand the whole inflation, supply chain crap that's happening....however, when you call something a blueberry muffin, at $1.99 each...they should have more than 8 blueberries in them....what a joke, ripoff... one more reason to not shop at your stores,... Read more
Complaint from Ipineda on 23 April 2022 about Stop and Shop.
I was at stop and shop this morning and at about 9:40 I went to checkout my groceries . I got to the register , the cashier was having a personal conversation with another employee in Spanish. I said good... Read more
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