While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from oleschool on 29 June 2022 about Stop and Shop.
I purchased baby back ribs which were $4.49 a pound, but if you used th digital coupon they were $3.49 per pound. I clipped All of my coupons before going to the store, but for some reason the coupons... Read more
Complaint from Shadetoo on 26 June 2022 about Stop and Shop.
A shopping cart put more than one dent on passenger side door panel, I think it was an employee stacking the carts,and either left unattended or lost control and hit my car,the dents are pretty deep, I already asked the... Read more
Complaint from casa4u on 20 June 2022 about Stop and Shop.
533 Bennington St Boston, MA 02128 My name is Salah Elmou email : casa4u@hotmail.fr I was in stop and shop Address: 779 McGrath Hwy, Somerville, MA 02145 around 6 Pm 6 19 2022 to return some items but I didn't have the... Read more
Complaint from wend1234 on 13 June 2022 about Stop and Shop.
I bought a case of the shop and stop water the other day it was on sale three for $9 I only bought one. After filling fridge with half of the water a roach walked out of the bag. The sides... Read more
Complaint from AngryMom on 10 June 2022 about Stop and Shop.
This is in regards to the Stop Shop located in Windsor, CT. You now have homeless people at the entrance of your parking lot holding up signs and asking for money. This is the second time I have seen... Read more
Complaint from mad senior 57 on 10 June 2022 about Stop and Shop.
Why was the Gas Point Program discontiued ? The barcode no longer deducts 10 cents per gallon of gas. I don't have a cell phone, so the Go Rewards is a pointless program for me. Read more
Complaint from Lrogers on 02 June 2022 about Stop and Shop.
Three times I’ve had problems with items coming out of your deli. Mostly cheese. On May 22 I purchased four large party platters it cost to be almost $200. I also ordered over-the-counter a pound of Land O Lakes American... Read more
Complaint from Yankees10 on 01 June 2022 about Stop and Shop.
I would like to complain about the Pittsfield mass stop and shop store. Every time I go there they are always out of a lot of food and goods I need. The fruits and veggies are over ripe or under... Read more
Complaint from FrankG on 30 May 2022 about Stop and Shop.
The Mansfield store 24 hours on digital coupon to have it apply. So, when I’m shopping and see a digital coupon deal I cannot take it. This is rediculous ! It’s a borderline scam Which I... Read more
Complaint from Iwonder314 on 30 May 2022 about Stop and Shop.
In May, 2021, I obtained a first Covid shot as a walk-in customer at Swampscott, MA SS, returning in June for the second. A couple of weeks ago, I received a call from SS saying that booster shots were available. On Thursday,... Read more
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