RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 8, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Money stolen

Complaint from Vchula on 06 October 2020 about RushCard.

On September 26 a bunch of $20 transactions were posted on my rushcard adding up to $560 stolen off my card from a convenient store located in Ohio and i live in Florida. I have tried to reach customer support... Read more

Comments: 0
Rating:

Taking my money

Complaint from Gregy on 01 October 2020 about RushCard.

Money being deposited in my account and I’m not allowed to get it out and also can’t talk to no one at this point I just want my funds off the card I cannot get my funds off the car... Read more

Comments: 0
Rating:

Return my funds

Complaint from 1monyb on 30 September 2020 about RushCard.

On 9252020 I set up an online bill pay. One minute later I called and cancelled the payment of $1600. I was told that it would be escalated and the my money would be back in my account on Tuesday... Read more

Comments: 0
Rating:

Stolen money

Complaint from Abarrientos1973 on 29 September 2020 about RushCard.

Hi, I just got off the phone with a representative about a series of transactions made with my rush card. I took notice this morning that my account has been whipped out. There has been 17 transactions made on my... Read more

Comments: 0
Rating:

Activation

Complaint from AmyIrvin on 25 September 2020 about RushCard.

I paused my card then it wouldn't let me unpause it disappeared completely then transferred to my new card they issued because mine was going to expire the end of October. I have contacted them several times to activate my... Read more

Comments: 0
Rating:

Direct Deposit

Complaint from Elelortay on 25 September 2020 about RushCard.

If you have a deposit of over $10,000.00, do not let it get deposited to your rushcard as they make you jump through hoops in trying to get access to your funds. You have to send a copy of your... Read more

Comments: 0
Rating:

Text s

Complaint from junebug.jj45@gmail.com on 23 September 2020 about RushCard.

I have been with Rush Card for 10 years and my text s is how I manage my business. I don't receive any means of connection. Every time I try to go on my account I can't get thru. Please... Read more

Comments: 0
Rating:

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