Jeanne Mccray
Complaint from Jeanne Mccray on 29 August 2023 about RushCard.
How do I get my money back from Rush Card, who close every accounts and I did not get my money back Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
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Complaints resolved
1.1
375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Direct deposit
Complaint from Davis Carmella on 20 August 2023 about RushCard.
I understand that rush card closed at the end of June and the last day for direct deposit was the 16th of June I didn't get any information that the were closing til late I rushed to change... Read more
Anthony Pitts
Complaint from Franchizep27 on 22 April 2023 about RushCard.
I called to notify rushcard about a problem i had at an atm, in which it didn't give me my money.. They closed my account a day later Read more
They will not give me my money
Complaint from Goetzpaul12 on 20 March 2023 about RushCard.
I've asked RushCard for replacement card for the past couple months and they keep denying me for replacement card I have $ 7,899 in my account and they won't transfer to my bank account. They won't it's in the replacement card... Read more
Unauthorized charge done and not returned back to my account
Complaint from Kesha0522 on 14 January 2023 about RushCard.
On December 23, 2022 I was at a Christmas party and I got a text message saying that somebody has charge $400 from my account. My car was in my possession. I called Rushcard immediately and I informed them... Read more
Problem not resolved
Complaint from Lisameredith on 09 January 2023 about RushCard.
Paid for a expidited replacement card it is now 4days later still dont have my card and can't even get a tracking the mo ey was taken out of my account imeditley but i can't have accsess to... Read more
ATM to my money and rush card don't care
Complaint from Shawnlucas41 on 04 January 2023 about RushCard.
I gone to ATM to take my money I get from SSSI every month but after trying 3 times the ATM would not let me take my money out so I was trying to try 200 off ATM n... Read more
Holding on to my deceased mother money for 2 years
Complaint from Cathy b on 21 December 2022 about RushCard.
I Sent what they asked me 2 years ago and they told me it only last for 90 days when they never got back to me. Rush card want to hold on to my dead mothers money and said forget... Read more
Account closed
Complaint from Carolg1375 on 07 December 2022 about RushCard.
My account with rush card is a closed account now my unemployment went into this account which I don’t understand why when if account closed check should’ve been returned check date was 11162022 and todays date is 12072022 money still... Read more
Hold on my card
Complaint from Ladyg1 on 19 November 2022 about RushCard.
My card was placed on Hold due to a dispute and I was told that I would receive a replacement card within 7 to 10 business days. Received replacement card and unable to Activate due to it was placed on... Read more
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