RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Missing money

Complaint from Gemini40 on 23 September 2020 about RushCard.

I'm missing money that was deposited on 9-21-20 and today my card has a 0 balance(9-23-20). I tried calling customer service multiple times but cannot get through nor can I access my account on line. I just want to know... Read more

Comments: 0
Rating:

Locked card an account

Complaint from Jbuckley76 on 22 September 2020 about RushCard.

My card is locked an i cant get into my phone app due to not knowing my account username an password an never received a text code to reset anything Read more

Comments: 0
Rating:

Where’s my money

Complaint from Dayy dayy on 15 September 2020 about RushCard.

I was supposed to get paid Friday it’s Tuesday and I got paper work showing my deposit buh it’s not in my account what’s going on? Read more

Comments: 0
Rating:

Money stole

Complaint from Ranarain0423 on 13 September 2020 about RushCard.

My paycheck was deposited on 922020from my job Walmart. I have paper work showing it. Rush card took my check. I have called numerous times and they claim they cant see nothing on line. They are refusing to give me... Read more

Comments: 0
Rating:

Missing M

Complaint from Gilbert100 on 12 September 2020 about RushCard.

On their Transfer option, I sent $600 to my landlord's account but their bank won't and do not accept or deal with Rushcard and now I can't get anyone at Rushcard to return my money. I can't even get a... Read more

Comments: 0
Rating:

Not allowed access to funds in a foreign country

Complaint from sgal1 on 08 September 2020 about RushCard.

I was in a foreign country in instanbul Turkey airport I was stranded at instanbul Turkey airport for 2 days due to not allowed access to funds on My Rushcard debit card not allowing me to have access to my... Read more

Comments: 0
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Account not working

Complaint from Dflores on 05 September 2020 about RushCard.

Hello I've been trying over and over to get help with my rush account because for some reason it got suspended but couple days ago I called to see if it was working and come to find out that some... Read more

Comments: 0
Rating:

Withholding money

Complaint from Tarag on 04 September 2020 about RushCard.

I was trying to get a fax number to the right department so I can fax my documents to rushcard to prove my identity. The phone doesn't work unless you have an account with them. Read more

Comments: 0
Rating:

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