RushCard complaint: Direct Deposit

Name: Direct Deposit
Item: RushCard
Rating: 1
Author: Ele

Open 25 Sep 2020 217 views Payment Providers

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Filed 25 Sep 2020 by Ele

If you have a deposit of over $10,000.00, do not let it get deposited to your rushcard as they make you jump through hoops in trying to get access to your funds. You have to send a copy of your ID, SS and a DD validation letter, which takes them 1-2 days and they will tell you that your letter in not valid and hold on to your money even longer.

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Case details

Status: Open
Company: RushCard
Filed: 25 Sep 2020
Rating: 1/5
Desired resolution: Have better customer service an people that knows how the banking world works. It would be nice if they would release my funds to my card.
Problem: Large direct deposit held pending repeated verification
About: direct deposit
At stake: $10,000

Progress

Filed
Company notified
Company replied
Resolved

25 Sep 2020 Complaint filed and published
25 Sep 2020 Message from Bizzy: we notified RushCard about this complaint.

See all 375 RushCard complaints

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