Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
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We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from King4towns on 24 February 2022 about RushCard.
My employer sent but direct deposit to this old account by mistake. The rush card I had expired so I was told I had to order another one which I did. They charged me a fee to have the card... Read more
Complaint from Roseblossom on 11 February 2022 about RushCard.
My Name is Rosie Toussaint and My employer deposited my check in my RushCard account, and I ordered a new because I lost my old one. I was charged to rush order my card which I never got. I... Read more
I have been reaching out to rush card concerning my dispute I filed in Aug of 2021 about my cards being used due to armed robbery at gun point, I request that they dispute all the transactions that has taken... Read more
Complaint from Bmcamp on 31 December 2021 about RushCard.
I have been denied access to the money in my RushCard account twice in a one month period due to system failure according to customer service with no explanation of why and no time line when it will be resolved... Read more
I closed my account and received several emails that the paper checks where mailed on 113021. I’ve been trying to get my money since 111021 Read more
Complaint from Melredd01 on 27 November 2021 about RushCard.
I filed for a missing card replacement and paid to have it expedited the card never came tried to get the tracking number they didn’t have one Called and they reissued a new card and charged me... Read more
Complaint from Nugget on 16 November 2021 about RushCard.
I closed my account. I have been trying to get my balance. They keep saying a check will be in the mail. The worst company. Carol f harper Read more
What's the reason of having a account with Rush card and we can't even get in touch with a live agent. Nobody wants to send a email and wait 24 hours to get a response when it can be done... Read more
Complaint from Jthtgirlrocks on 08 November 2021 about RushCard.
Since September 2021 multiple charges from google. Called finally got through after being giving the run around. Samething happened in October multiple charges and yet here we are again in November same issue. Been on hold for over an hour... Read more
Complaint from eadys1 on 02 November 2021 about RushCard.
I contacted rushcard, cause I have not receive my replacement card. Upon verification my date of birth, rushcard stated it didn't match. Mind you I have this account for 10 plus years. And I last spoke to them on October... Read more
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