RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Trying to get my money that is on my Rush card

Complaint from Awaters1212 on 12 October 2022 about RushCard.

I have $4,500 in my RushCard account and trying to get a replacement card because my car got stolen and they won't get any replacement card due to that I don't have the old information that I had when I... Read more

Comments: 0
Rating:

Representative in the dispute department

Complaint from Latyraosboorne on 11 April 2022 about RushCard.

I called about a transaction on my account on April 11, 2022 the representative was very very nasty towards me he did not listen to anything that I was asking or saying to him he locked my card when I... Read more

Comments: 0
Rating:

Contacting a live persondirect deposit

Complaint from Aquarian on 07 April 2022 about RushCard.

I am so upset because I am unable to speak to a live person. On the website, you can go to help but it still does not resolve my issue. I call on the phone and speaking to... Read more

Comments: 0
Rating:

Updating address

Complaint from alexanderangela29 on 20 March 2022 about RushCard.

I’ve been calling Rush card for about 4 weeks just to get a check mailed to me to get access to my remaining funds.. I misplace my debit card and originally asked to have another card sent or to have... Read more

Comments: 0
Rating:

My refund

Complaint from Keshafuller3@gmail.com on 03 March 2022 about RushCard.

Rushcard still hasn’t deposit my refund the IRS sent it to my rushcard account and I still haven’t received it I have 5 kids I really need this money I have bills please help use thx Read more

Comments: 1
Rating:

Not giving me my money

Complaint from WantmyMoney on 28 February 2022 about RushCard.

I have been calling Rush Card since I found out that my tax refund was at Meta Bank and I haven't been able to talk to anyone. On the automated system it says to upload documents and I did that... Read more

Comments: 0
Rating:

CLOSING ACCOUNT

Complaint from AshNever on 28 February 2022 about RushCard.

I always get my taxes deposited to Rush-Card every year. This year the amount was a little more than usual. According to them, they had my funds for a while. However, they only notified me the day of (February 24,... Read more

Comments: 0
Rating:

Will not let me receive my money

Complaint from Naquasha on 28 February 2022 about RushCard.

Which rushcard is disappointing no customer service to talk to when you need them I got in contact with them by email about my refund the extra documents that I need I sent the documents in and still didn’t get... Read more

Comments: 0
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