RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Unknown charge

Complaint from Missgoody on 19 April 2020 about RushCard.

$88.99 was taken from my account on 4182020 that I didn't make. Transaction ***17677. Than my account has another not dated 419 for $88.99 with a transaction ****87549. Can't get anyone on the phone. Read more

Comments: 0
Rating:

My card being charged twice for same thing

Complaint from Rachel Williamson on 19 April 2020 about RushCard.

Rush card is charging me twice and I’ve notice this the other day tired to blame amazon but due to me screen shooting And looking closely I have proof. They will not answer to help me at all been with... Read more

Comments: 0
Rating:

Cant get anyone to answer phone

Complaint from Jimmy7303 on 19 April 2020 about RushCard.

I had my RushCard set up all my other phone and my other phone got lost so I don't have my information on my card anymore and I need to log in to my RushCard pain so that I can... Read more

Comments: 0
Rating:

Card Expired

Complaint from Sheria baxter on 17 April 2020 about RushCard.

Expired card need a new one my Benefits is loaded on my card my old card I talked to several people for about a week I also faxed over my information and still nothing happened I also got hung up... Read more

Comments: 0
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Blocked card

Complaint from L cohen on 16 April 2020 about RushCard.

I have funds on my card which I tried to recieve I went to tellar and didn't get funds to find out my account is blocked I need my funds for my bills please help me Read more

Comments: 0
Rating:

Bad service

Complaint from RoryAdam12 on 15 April 2020 about RushCard.

I have been call for days haven't got anyone my rushcard account has been suspended and I can't get to any of my money to pay bills it not far or right that this is going on Read more

Comments: 0
Rating:

Unrecognized transaction

Complaint from ThaNauti01 on 14 April 2020 about RushCard.

Someone stole my money I’ve been calling the customer service line and emailed them. No one has tried to contact me or nothing. I have been a card holder for 8 years and this is the first problem I’ve had. Read more

Comments: 0
Rating:

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