Account locked and need a new card
Complaint from Aussiegirl72 on 14 April 2020 about RushCard.
I have been trying for 24hrs to get through. My account is locked and I need a replacement card. Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
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Complaints resolved
1.1
375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Expired Card
Complaint from mkellam35@yahoo.com on 14 April 2020 about RushCard.
I need a replacement card for my stilumus refund that was posted on the card from IRS I been trying to get a new one every since last year fax all the information needed and was told that they couldn't... Read more
Account hold
Complaint from Shareef McIntosh on 12 April 2020 about RushCard.
I've uploaded documents to the company to provide information on identity and the company refuses to release my funds. I have to buy cleaning products for the pandemic. Read more
Not being able to speak with a representative
Complaint from Lbradley on 09 April 2020 about RushCard.
I keep calling and can not speak with anyone I need a phone call return this is poor customer service no compny is busy from the time you are open until you close all I get is a recording Read more
Missing funds
Complaint from J kindell on 07 April 2020 about RushCard.
I have money missing off of my card I need located I've been trying to call and get a lot of customer service rep and a telephone numbers that I have has been disconnected me Read more
Replacement card
Complaint from QueenieBlk on 03 April 2020 about RushCard.
I've been a Member of RushCard Since 2011. Now August 2019 my RushCard Expired So I was told to send in a Copy of my license and social security card and a Request Letter of my new phone Number and... Read more
Lost card not on online banking
Complaint from Robert Fortner on 03 April 2020 about RushCard.
I hard been calling Rush card customer service since Tues of last week and no one will answer .Got quarentine from assisant living house had to leave everything which included my bank card .Never register to online banking cant get... Read more
Block my rushcard
Complaint from Dperez1122 on 03 April 2020 about RushCard.
This starting happening 5 days ago . I have a rush card I been a customer for 3 years never had a problem with them till recently. I tried logging into my account and it was saying invalid password, so... Read more
No access to my money
Complaint from 3rdeye40 on 31 March 2020 about RushCard.
I have been calling Rush card for the past 2weeks on a lost card. I was able to pause my card after I tried to transfer funds or wire funds to myself since I have been unable to get in... Read more
HAVENT BEEN PAID
Complaint from Dezb88 on 28 March 2020 about RushCard.
My pay date was Thursday, March 26, 2020 and I still haven’t received my paycheck as ofSaturday, March 28, 2020. I am unable to pay my rent and I’m unable to pay my bills. I can’t call and reach them... Read more
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